TWDB - 26-113: Water Supply & Strategy Analyst (Data Analyst II-III)

TWDB•Austin, TX

2d•Onsite

About The Position

The Texas Water Development Board (TWDB) is seeking a Water Supply & Strategy Analyst to perform routine to moderately complex data analysis and research work. This role involves collecting, reviewing, analyzing, and disseminating water planning and water use data to various stakeholders including regional water planning groups, the legislature, media, TWDB programs, and external stakeholders. The analyst will conduct QA/QC analyses, develop reports, thematic maps, visualizations, and interactive dashboards, while also identifying innovative ways to improve data presentation and consumption. A key part of the role includes assisting with the development, administration, and maintenance of the Texas Water Service Boundary Viewer (TWSBV), regional and state water planning databases, and associated online applications, requiring coordination with Information Technology (IT) and program areas. The position provides technical, GIS, mapping, and data support for regional and state water plans, supports agency regional water planning staff, and develops/analyzes data content for these plans, offering customer assistance to all users. The analyst will manage datasets and provide mapping solutions for planning processes and may train others. This position works under moderate to general supervision with limited latitude for initiative and independent judgment, reporting to the Manager of the Water Use and Planning Data (WUPD) Department.

Requirements

Graduation from an accredited four-year college or university with a bachelor's degree in Planning, Resource and Environmental Studies, Geography, Public Administration, or a related field.
Data Analyst II - Two years of relevant data work experience.
Data Analyst III - Three years of relevant data work experience.
Relevant education and experience can be substituted for each other on a year-for-year basis.
Knowledge of local, state, and federal laws and regulations relevant to the Water Use and Planning Data Department.
Knowledge of the principles and practices of public administration.
Knowledge of research techniques, statistical methods and geographical concepts and their application to data analysis.
Knowledge of relational databases and data management.
Skills in using Microsoft Office programs such as Word, Excel, Access, and SQL.
Skills in use of internet, email, word processing, spreadsheet, presentation, and database software.
Skills in problem solving and data analysis.
Skills with ESRI ArcGIS software.
Skills in querying data using software such as Microsoft Access or SQL Server.
Skills in building data-related reports using software such as Microsoft Access, or Microsoft SQL Server Reporting Services or dashboards using Power BI.
Skills in graphical, tabular, and geographical presentation of data.
Skills in organizational, interpersonal, and oral and written communication skills.
Ability to maintain the security or integrity of critical infrastructure within Texas.
Ability to meet agency in-office requirements.
Ability to manage, manipulate, and analyze complex databases.
Ability to schedule work to maintain regular progress on assignments and meet deadlines.
Ability to adhere to work schedules, follow procedures with respect to leave and submit accurate timesheets by prescribed deadlines.
Ability to make mature, objective decisions and identify areas of potential problems.
Ability to perform effectively and willingly when changes occur in scope and nature of the work and work environment.
Ability to perform routine and non-routine work assignments accurately and on time with little or no supervision.
Ability to perform assigned duties and improve work habits and/or output.
Ability to complete assigned work, on time, neatly and with infrequent errors.
Ability to interpret policies, procedures, and regulations.
Ability to provide prompt, courteous and accurate assistance, and clear and concise communication to all customers both verbally and in writing.
Ability to work and cooperate with others in a team environment.
Ability to manage multiple tasks.
Ability to stand/sit/move to perform activities such as retrieve/replace files in a large file system for boxes up to 30 lbs.
Ability and willingness to travel 1% of the time, primarily within the State of Texas.
Ability to operate a vehicle (state or personal) for state business and maintain a driver's license and driving record that complies with state and agency requirements.
Ability to work shifts that may exceed 8 hours, including early mornings, nights, and weekends.
Ability to train others.

Nice To Haves

Previous work experience with ESRI ArcGIS software.
Previous work experience with data visualization using dashboards (Microsoft Power BI) or mapping tools (GIS).
Experience querying data using Microsoft SQL Server Management Studio.
Previous work experience with data-related reports using software such as Microsoft Access, Microsoft SQL Server Reporting Services, or Microsoft Power BI.
Previous work experience with data or technical support work.
Previous work experience with data QA/QC and analysis work using Excel, R, Python, or other statistical tools.
Experience working with regional and state water planning in Texas and/or water planning-related data.
Post graduate degree from an accredited four-year college or university with major coursework in planning, Resource and Environmental Studies, Geography, Public Administration, or a related field.

Responsibilities

Serves as the primary application administrator and program contact for the Texas Water Service Boundary (TWSB) Viewer, including application coordination, user support, annual rollover planning, and maintenance of user guidance materials.
Reviews, updates, and maintains public water system (PWS) service area boundary data submitted by utilities for inclusion in the TWSB Viewer.
Coordinates with the Public Utility Commission of Texas (PUC) and the Texas Commission on Environmental Quality (TCEQ) to collect and integrate Certificate of Convenience and Necessity (CCN) boundaries, district boundaries, water quality information, and water infrastructure information into the TWSB Viewer for use in the Drinking Water Infrastructure Needs Survey.
Provides Geographic Information Systems (GIS) technical assistance to public users, editors, regional water planning groups, consultants, utilities, and other stakeholders regarding the TWSB Viewer, boundary updates, data submissions, and regional water planning data.
Supports Water Supply and Strategy Analysis (WSSA) regional and state water planning activities by managing, reviewing, analyzing, and visualizing tabular and geographic data related to water use, water supply, water management strategies (WMS), project implementation, and other planning datasets.
Performs quality assurance and quality control (QA/QC) reviews of regional and state water planning datasets to improve data integrity, consistency, effectiveness, and usefulness.
Reviews and evaluates regional water use and planning data for contractual compliance and assists in reviewing regional water plans and state water plans.
Responds to regional and state water planning data requests from the legislature, the Board, agency leadership, and other key stakeholders by querying databases, analyzing datasets, compiling reports, and preparing clear data summaries.
Develops, tests, and supports regional water planning applications, Structured Query Language (SQL) queries, SQL Server Reporting Services (SSRS) reports, dashboards, maps, graphs, and other tools used to collect, analyze, visualize, and disseminate WSSA data.
Develops innovative approaches to make WSSA data available to stakeholders through interactive dashboards, thematic maps, geographic illustrations, reports, and other visualization tools.
Prepares and maintains written documentation, training materials, methodological guidance, data quality control requirements, and related materials for regional and state water planning data and the TWSB Viewer.
Coordinates across TWDB programs to connect TWSB Viewer spatial data with Water Use Survey, Water Loss Audit, Water Conservation, Regional Water Planning, Regional Water Project Development, State Water Implementation Fund for Texas (SWIFT), and State Revolving Fund (SRF) program data.
Identifies opportunities to improve WSSA business processes, data quality, spatial analysis, reporting, stakeholder access, and outreach through enhanced use of the TWSB Viewer and related planning data tools.
Consults and collaborates with appropriate staff to define data specifications, analysis methods, reporting methods, outreach needs, and performance measures.
Provides assistance to the Water Use Survey team and the WSSA team as needed.
Maintains confidential and sensitive information.
Ensures individual and team files, including electronic and hard copy records, are appropriately maintained and disposed of in accordance with the agency's records retention procedures and schedule.
Maintains required certifications and licenses, completes mandatory training, and participates in supervisor-approved career development activities.
May be required to operate a state or personal vehicle for business purposes.
Performs other duties as assigned.