Water Service Representative Apprentice

City of Longview•Longview, TX

10d•Onsite

About The Position

Reads and records customer's water consumption rate, and checks water meters for proper functioning. Reads residential and commercial water meters on an assigned route; records water consumption data using a hand-held field computer. Reports outages, leaks, hazards, and unusual or suspicious meter conditions to a supervisor; disconnects meters as directed; performs minor repairs within scope of authority and training. Assures that meters are registering properly, and verifies irregular meter readings. Checks for water leaks and damage around the meter and meter box; keeps meter box and valve areas clean and unobstructed by clearing overgrowth and debris. Responds to customer inquiries and complaints and reports information to supervisor. Utilizes proper safety precautions in all work performed; reports problems and emergency situations. Operates and maintains vehicles and equipment in accordance with all safety regulations and procedures; identifies and reports mechanical problems requiring additional repair. Downloads daily meter readings to computer and completes daily work log. Follows departmental policies and procedures; reports City code violations to supervisor. Cross-trains on additional Department work tasks as assigned. Performs other related duties as assigned or required.

Requirements

High school diploma or GED equivalent
Six months of Meter Reader experience, preferably in the City of Longview; OR an equivalent combination of education and experience.
Must possess a valid Texas Driver's License.

Responsibilities

Reads and records customer's water consumption rate.
Checks water meters for proper functioning.
Reads residential and commercial water meters on an assigned route.
Records water consumption data using a hand-held field computer.
Reports outages, leaks, hazards, and unusual or suspicious meter conditions to a supervisor.
Disconnects meters as directed.
Performs minor repairs within scope of authority and training.
Assures that meters are registering properly.
Verifies irregular meter readings.
Checks for water leaks and damage around the meter and meter box.
Keeps meter box and valve areas clean and unobstructed by clearing overgrowth and debris.
Responds to customer inquiries and complaints and reports information to supervisor.
Utilizes proper safety precautions in all work performed.
Reports problems and emergency situations.
Operates and maintains vehicles and equipment in accordance with all safety regulations and procedures.
Identifies and reports mechanical problems requiring additional repair.
Downloads daily meter readings to computer and completes daily work log.
Follows departmental policies and procedures.
Reports City code violations to supervisor.
Cross-trains on additional Department work tasks as assigned.
Performs other related duties as assigned or required.