Water Remediation Project Coordinator

Frank Gay Residential•Pine Castle, FL

About The Position

Frank Gay Services is seeking a highly organized and detail-oriented Project Coordinator / Project Administrator with experience in water remediation and restoration to support the execution of time-sensitive projects. This role serves as a critical liaison between internal teams and restoration vendors, ensuring projects are scheduled, tracked, and completed efficiently and accurately. A key component of this role includes reviewing warranty-related service calls and assisting in determining liability, requiring strong analytical skills, sound judgment, and attention to detail. The ideal candidate thrives in a fast-paced environment and excels in time management, organization, and decision-making.

Requirements

Previous experience in water remediation, restoration, or related field required
Strong understanding of warranty processes and liability evaluation
Excellent organizational and time management skills
Ability to handle multiple priorities in a fast-paced environment
Strong communication and interpersonal skills
High attention to detail with analytical problem-solving ability
Proficiency in Microsoft Office and/or project management systems

Nice To Haves

Familiarity with IICRC standards and OSHA guidelines preferred

Responsibilities

Coordinate and support water remediation and restoration projects from initiation through completion
Serve as the primary point of contact for restoration vendors, ensuring clear communication and timely execution
Schedule and track time-sensitive project milestones, ensuring deadlines are consistently met
Review and evaluate warranty service calls, documentation, and site information to assist in determining responsibility and liability
Collaborate with vendors, internal teams, and stakeholders to resolve warranty claims and discrepancies
Monitor vendor performance, timelines, and deliverables; escalate issues when necessary
Maintain accurate and up-to-date project documentation, including work orders, reports, and compliance records
Assist in project planning, scheduling, and resource coordination
Communicate regularly with internal stakeholders, clients, and vendors regarding project status and warranty outcomes
Ensure all work aligns with industry standards and regulatory requirements (IICRC, OSHA, etc.)
Manage multiple active projects simultaneously while maintaining a high level of accuracy and attention to detail
Support billing, invoicing, and documentation related to insurance claims and warranty cases
Identify potential risks, delays, or liability concerns and proactively coordinate solutions