Water Quality Flushing Supervisor

City of Greensboro•Kitchen Ops Center 2602 S. Elm-Eugene St Greensboro, NC

7d•Onsite

About The Position

The City of Greensboro Water Resources Department is seeking a dependable, organized, and service-focused Water Quality Flushing Crew Supervisor to lead the team responsible for supporting the City’s water distribution system and maintaining public confidence in the quality of Greensboro’s drinking water. This position combines team leadership, field coordination, technology, documentation, and customer service to keep the Flushing Program operating effectively. The Water Resources Department provides essential water and wastewater services that protect public health, support the community, and help ensure reliable infrastructure. Within the water distribution system, the Flushing Program plays an important role in maintaining water quality and responding to customer needs. This position works at the intersection of field operations, technology, employee supervision, and public service.

Requirements

High School Diploma OR GED
1 or more years of water distribution system experience or directly related experience as it pertains to the job description
Must have a valid Driver's License
NC AWWA C Distribution license
NC AWWA Meter Tech Certification

Nice To Haves

Backflow Device Certification
NC AWWA-WEA Maintenance Technologist 1 Certification
C Surface Water Treatment Operator License

Responsibilities

Supervise all members of the Flushing Team, including regular City employees, part-time, roster, and temporary employees.
Answer and respond to customer inquiries related to flushing activities and the City’s drinking water supply.
Maintain positive public relations and help build and maintain public trust in the City's water quality.
Use Geographic Information System (GIS) mapping, databases, and mobile platforms to track and direct work throughout the water distribution system.
Coordinate and monitor flushing activities and related field work.
Complete and maintain paperwork associated with work orders and employee performance.
Monitor and maintain accurate employee timekeeping records.
Communicate effectively with employees, customers, supervisors, and other stakeholders.
Provide clear verbal and written communication regarding work activities and operational needs.
Support consistent team performance, accountability, and attendance.