Water Quality Coordinator

Toho Water Authority•Kissimmee, FL

3d•Onsite

About The Position

The purpose of this position is to ensure water within our distribution systems is consistently safe, reliable and acceptable for customers. This is accomplished by evaluating distribution water quality; developing water quality management plans and ensuring their successful deployment; leading the team of water quality technicians; troubleshooting and resolving water quality complaints; coordinating activities between staff; ensuring water quality management tools are functioning and/or programmed appropriately; and communicating successfully with all affected parties during water quality management activities. Other duties include creating and reviewing reports; supervising contractors as needed; and other related duties that may be assigned as needed. This position reports to the Water Quality Foreman and will act as a lead for water quality issues in their absence or as needed based off work load demands.

Requirements

A minimum of a high school diploma or GED issued from an Approved GED Administrator.
Minimum of one-year experience in Water Distribution or Water Treatment.
Any combination of education and experience which demonstrates the candidate’s ability to perform successfully in this position will be considered.
Must possess and maintain a valid State of Florida Class E Driver's License.
Must obtain Water Distribution C or Water Treatment C License within the first two years of employment.

Responsibilities

Performs daily water quality evaluations of the distribution system.
Leads the team of water quality techs for water quality management and complaint-troubleshooting/resolution activities.
Operates, maintains and manages water quality tools within the distribution system.
Create, implement and monitor effectiveness of water quality management strategies.
Coordinate activities between outside consultants, internal supporting staff and/or affected customers; while working to resolve or manage water quality issues.
Maintain high quality, consistent and effective communication to all affected parties in the course of duties.
Upon notification from Field Operations of distribution valves closed or affected during a water main break or planned outage, creates and distributes a Pressure/Boil Water Notice (PBWN) map delineating the impacted service area; coordinates map updates as valve status changes and confirms final boundaries prior to notice issuance and rescission.
Develops, schedules, and oversees execution of unidirectional and conventional flushing programs; evaluates flushing effectiveness through before-and-after water quality data; and maintains flushing logs and associated work order records.
Investigates and documents water quality complaints from customers; determines root cause; implements corrective actions; and communicates findings and resolution steps to affected parties and management in a timely manner.
Mentors and trains water quality technicians on field sampling protocols, equipment operation, safety practices, and documentation standards; supports technician professional development and license attainment.
Utilizes GIS mapping software, SCADA systems, and CMMS/work order platforms to support distribution system water quality monitoring, asset tracking, and operational decision-making.
Develops and maintains an accurate water quality standby list to support on-call scheduling, emergency response coverage, and continuity of water quality operations.
Serves as acting lead as needed.