Water Heater Installer

Reliance Home Comfort • Kingston, ON

6d • Onsite

About The Position

Reliance Home Comfort is seeking a Gas Fitter to join their team. This role involves professionally installing water heater and tankless equipment, replacing or repairing leaking water heaters, and performing maintenance on HVAC equipment. The position requires representing Reliance in a professional and customer-service-oriented manner, explaining and promoting company products and services, and ensuring customer safety. The role also includes educating customers, participating in training new installers, and contributing to business growth through lead generation. Other duties may be assigned by management.

Requirements

• Completed a minimum of Grade 12 or equivalent.
• Must have Gas Technician ‘2’ (G2) license.
• Must have at least a Class G Driver’s License.
• Diagnostic and HVAC maintenance skills for residential equipment.
• Must be physically capable of performing all work required of this position.
• Ability to lift and maneuver water heaters with the assistance of material handling equipment.
• Must be able to demonstrate ability to understand/learn new technologies (i.e. Electronics/electricity).
• Must be able to communicate clearly and effectively, both in written and verbal communications.
• Must have strong interpersonal and problem -solving skills.
• Must have outstanding customer service and organizational skills.
• Very punctual and dependable.
• Maintain company vehicle to neat clean and safe standard (where applicable).
• Ability to take direction and work with a minimal amount of supervision.

Nice To Haves

• A growth mindset: above all else, we’re looking for people who are dependable, ambitious and want to grow with Reliance
• Must meet Company requirements with respect to general qualifications.

Responsibilities

• Represent Reliance in a professional, courteous and customer service-oriented manner on every call.
• Explain, educate and promote the value of Reliance’s products, services and programs on every call.
• Professionally install water heater and tankless equipment and accessory items in accordance with manufacturer specifications, local codes and company standards.
• Replace or repair leaking water heaters and maintenance of HVAC equipment.
• Ensure personal and customer safety.
• Provide superior customer service (i.e. execution of “The Right Call” process).
• Create positive customer relations through effective communication and problem solving.
• Educate customers, providing options and making recommendations.
• Actively participate in the training and mentoring of new installers.
• Contribute to business growth by lead generation.

Benefits

• The tools you need to succeed – including the tools for the job and fully stocked trucks as well as ongoing skills training and professional development programs
• Competitive wages with opportunity to earn additional commissions and bonuses
• Fully paid tuition and apprentice leave top-up for eligible Team Members
• Consistent work with a predictable and stable work schedule
• Award-winning and one of Canada’s Most Admired Corporate Cultures with a proudly diverse and inclusive team

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED