Water Features Maintenance Technician

Hyatt Vacation Ownership • Hyatt Vacation Club at Kaanapali Beach, HI

2d

About The Position

The Water Features Maintenance Technician responds to guest repair requests and resolves maintenance issues with guests and customers, often with little to no supervision. The role performs preventive maintenance and complex repairs on property, electrical, plumbing, mechanical, HVAC, refrigeration, pool-heating, and water-feature equipment while following company standards, safety procedures, and applicable local and national codes. The technician maintains tools, equipment, inventory, and supplies; communicates issues across shifts; and performs Engineer on Duty duties, including readings and rounds. The position also supports guest service, safety, quality standards, and positive working relationships. Employment ends on or prior to December 31, 2027, and the job is classified as casual, 0–19 hours per week.

Requirements

• Certified Pool Operator (CPO) certification.
• Minimum of 4 to 6 years of hands-on experience operating large swimming pools and water features.
• Advanced ability to read standard blueprints and electrical schematics concerning plumbing and HVAC.
• Above-average engineering operations skills and general mechanical ability.
• Proficiency in at least three listed technical categories, above-average skills in three additional categories, and basic skills in the remaining categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management.
• Solid knowledge and skill in the safe use of hand and power tools and other materials required for repair and maintenance.
• Advanced knowledge of engineering computer programs related to preventive maintenance, energy management, and other systems, including devices that interact with those programs.
• Ability to perform complex repairs and troubleshoot MEP systems with little or no supervision.
• Attention to customer service and a professional, pleasant personality.
• A valid driver’s license may be required, with at least one year of clean driving history.
• Ability to perform the stated physical activities, including lifting up to 50 pounds without assistance and heavier tasks with assistance.

Responsibilities

• Respond to guest repair requests and communicate with guests and customers to resolve maintenance issues.
• Perform preventive maintenance on tools and equipment, including cleaning and lubrication, and visually inspect tools, equipment, and machines.
• Carry equipment such as tools and a radio; identify, locate, and operate equipment shut-off valves.
• Maintain maintenance inventory and requisition parts and supplies as needed.
• Communicate daily activities and problems to other shifts using approved communication programs and standards.
• Read blueprints and electrical schematics concerning plumbing and HVAC.
• Safely perform complex repairs on property, electrical, plumbing, mechanical, air-conditioning, refrigeration, and pool-heating equipment, meeting company standards and applicable codes.
• Troubleshoot and repair pumps and motors, plumbing, electrical equipment, HVAC equipment, cosmetic items, extension cords, vacuum cleaners, internet devices, switches, outlets, and televisions.
• Use the Lockout/Tagout system before maintenance work.
• Troubleshoot hotel Mechanical, Electrical, and Plumbing (MEP) systems and use engineering computer programs related to preventive maintenance, energy management, and other systems.
• Train and mentor other engineers as needed.
• Perform Engineer on Duty responsibilities, including readings and rounds.
• Follow company, safety, and security policies; report maintenance problems, hazards, accidents, and injuries; complete safety training and certifications; and properly store flammable materials.
• Maintain a clean and professional uniform and appearance, protect confidential information and company assets, and adhere to quality expectations.
• Welcome and acknowledge guests, anticipate and address service needs, assist individuals with disabilities, and thank guests.
• Develop positive working relationships, support team goals, and respond appropriately to other employees’ concerns.
• Communicate clearly and professionally, use computers to enter and locate work-related information, and perform other reasonable duties as requested.
• Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance; handle heavier tasks with assistance; and move on stairs, ramps, and ladders.
• Reach overhead and below the knees and perform bending, twisting, pulling, and stooping.
• Work a flexible schedule that may include evenings, weekends, and holidays.

Benefits

• Competitive pay
• Medical, dental, and vision opportunities
• 401(k) opportunities
• Travel discounts
• Credit union membership
• Tuition reimbursement
• Professional counseling and family support
• Growth and development opportunities
• Quarterly associate-of-the-quarter celebrations, with a monetary award and covered parking spot for the winner
• Discounted work shoes
• Free bus pass
• On-site free parking
• 40% discount to on-site food outlets
• Company-branded hats and jackets for outdoor associates

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed