WATER DAMAGE CREW CHIEF - North County SD

Dry Force Corp•Murrieta, CA

8d•Onsite

About The Position

Superior Restoration is urgently hiring an experienced Crew Chief 2 to join their team. They specialize in residential and commercial water and fire restoration. Their mission is to serve clients with efficiency, integrity, and exceptional care while fostering a supportive and rewarding work environment for their team. Their core values are Collaboration, Own It, Mindful, Efficient, and Thirst for Learning.

Requirements

Valid Driver’s License
IICRC Certification(s)
Availability for On-Call After Hours
3+ Years Experience in Water Damage Restoration
Positive Attitude

Nice To Haves

Customer-Focused & Team-Oriented
Reliable & Dependable
Problem-Solver with Strategic Thinking
Strong Communication & Integrity
Physically Capable of pushing, pulling, and lifting up to 50 lbs.

Responsibilities

Perform water and fire restoration tasks, including demolition (removing drywall, insulation, carpet, and flooring), structural drying, mold remediation, soot and smoke damage cleaning, deodorization, and content pack-outs.
Assess damage and create a restoration plan, determining the best action for water extraction, drying, and repair.
Respond quickly to emergency restoration claims, ensuring timely mitigation to prevent further property damage.
Set up and operate specialized equipment, such as moisture meters, air movers, dehumidifiers, extractors, and thermal imaging cameras, to effectively restore properties.
Perform structural drying and decontamination, identifying hidden moisture pockets to prevent mold growth and secondary damage.
Clean and restore affected areas, including furniture, flooring, walls, and personal belongings, using industry-standard techniques and solutions.
Use company software to document work by taking detailed photos, writing notes, and completing reports on each job site.
Work closely with clients, insurance adjusters, and team members to provide updates, answer questions, and ensure customer satisfaction throughout the restoration process.
Maintain excellent communication with clients, team members, and management to ensure seamless project execution.
Ensure job sites remain clean and safe, following company and industry safety protocols at all times.
Participate in on-call rotations, responding to after-hours emergencies as needed.
Assist in training and mentoring junior technicians, ensuring a high standard of work across the team.