Water Care Technician - Oregon Hot Tub

Leslie's Pool Supplies • Medford, OR

8d • $23 - $25

About The Position

DIVE IN TO A NEW CAREER WITH A LESLIE'S COMPANY:  Oregon Hot Tub is Oregon’s largest and most established hot tub company—the #1 selling hot tub company in the Portland area since 1979.  We became a part of Leslie's family in October 2019. Oregon Hot Tub has worked closely with Watkins Manufacturing, makers of the Hot Spring Spas, to establish itself as one of the premier Hot Spring Spa dealers in the country. Our team of affable and highly informed sales personnel is dedicated to ensuring that you acquire a hot tub or sauna that perfectly aligns with your preferences. Our team of certified technicians, water care specialists, and customer service representatives excel in providing unparalleled post-purchase assistance, setting a benchmark in the industry. Job Overview: This is a great opportunity to join a growing company in an entry-level role with advancement opportunities based on performance. As a Water Care Technician, you’ll deliver exceptional service to owners of hot tubs, swim spas, pools, saunas, and other quality products, while also supporting our internal team. You’ll be proactive in identifying and resolving issues, and you’ll champion safety by following all company policies and procedures.

Requirements

• High school diploma or GED
• Must be 21+ with a valid driver’s license
• 1–3 years of customer service experience (phone or in-person)
• Strong attention to detail and willingness to learn
• Ability to work in a fast-paced environment and build a strong team
• Excellent communication skills
• Comfortable working in a CRM and multi-screen environment
• Ability to lift up to 50 lbs regularly
• Ability to pass MVR, background check, and drug screening

Nice To Haves

• Some mechanical, plumbing, or electrical skills preferred

Responsibilities

• Provide weekly and monthly spa water care (training provided)
• Perform weekly water balancing and pool cleaning services for assigned customers
• Maintain performance goals set by management
• Complete training and certifications to repair hot tubs, swim spas, and saunas
• Work outdoors in all weather conditions as needed
• Perform other duties as assigned

Benefits

• competitive compensation
• extensive paid training
• comprehensive and flexible suite of benefits package
• 401K with company match
• team member discounts
• rewards for top performers
• career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees