Water and Gas Service Technician

City of Danville•Va 24541, VA

20h•Onsite

About The Position

Provides services to water and gas customers. Installs and maintains water and gas meters and regulators. Turns meters on and off. Services customer appliances; checks customer’s gas appliances for proper operation and no leakage prior to providing gas to the customer. Investigates causes for high bills and stopped meters and acts as a first responder to water and gas leak calls. The essential functions of the job are not limited to those listed in the job description. The City retains the discretion to add to or change the duties of the position at any time. Responds to water and gas emergency situations by arriving within 20 minutes; analyzing the severity of the situation; locating the leak and making repairs if possible; and turning the meters off, if necessary, to keep customer and property safe until repair can be made. Ensures water and gas distribution systems are safe and reliable by monitoring odorant levels at checkpoints throughout the gas system; maintaining meters and regulators; and recognizing abnormal conditions that might affect the safety of the public. Ensures safe operating conditions inside the customer's home by checking fuel pipes, water and gas lines, appliances for leaks and proper installation; and responding to calls regarding gas smell and meter damages. Installs water meters per customer needs by preparing meter box for installation; drilling for and installing antennae and module for automated metering; and filling out appropriate paper work for the billing office. Installs regulator and gas meters per customer needs with appropriate piping by turning on the meter and checking for leaks; and installing and programming the module for automated metering. Services the customers’ appliances by connecting and disconnecting supply lines; checking for proper ventilation; replacing valves on supply lines; and changing mantels and globes on gas lights. Investigates reports of high bills and stopped water or gas meters by checking meter operation; ensuring meters are not tampered; checking for leaks; and ensuring modules are reporting correctly. Turns water and gas meters off when the customer vacates the property, meters are damaged, customers are behind in their payment, and/or meters are damaged. Turns water and gas meters on for new customers. Fits pipes for new and altering services. Performs additional duties as assigned.

Requirements

High School Diploma or GED
Basic computer skills
Three to five years of experience
Valid Driver's License with acceptable driving record according to City Criteria
Intermediate knowledge of standard situations and significant aspects of the subject.
Ability to read papers, periodicals, journals, manuals, dictionaries, and thesauruses.
Ability to write simple sentences containing subject, verb, and object, and/or series of numbers, names, and addresses.
Ability to deal with a system of real numbers; and practical application of fractions, percentages, ratios/proportions and measurement.
Requires providing basic information to others outside direct reporting relationships on procedures or general policies.
Contact may require the consideration of different points of view to reach understanding and gain cooperation and acceptance of ideas.
Normally performs the job by following established standard operating procedures and/or policies.
There is a choice of the appropriate procedure or policy to apply to duties.
Performance reviewed periodically.
Work requires advanced skills and knowledge in approaches and systems, which affect the design and implementation of major programs and/or processes organization wide.
Independent judgment and decision-making abilities are necessary to apply technical skills effectively.

Nice To Haves

An equivalent combination of education and experience may be considered in lieu of the specific requirements listed above

Responsibilities

Installs and maintains water and gas meters and regulators.
Turns meters on and off.
Services customer appliances, checks for proper operation and no leakage.
Investigates causes for high bills and stopped meters.
Acts as a first responder to water and gas leak calls.
Responds to water and gas emergency situations within 20 minutes.
Monitors odorant levels at checkpoints throughout the gas system.
Maintains meters and regulators.
Checks fuel pipes, water and gas lines, appliances for leaks and proper installation.
Responds to calls regarding gas smell and meter damages.
Installs water meters per customer needs, including preparing meter box and installing automated metering components.
Installs regulator and gas meters with appropriate piping, checks for leaks, and installs/programs automated metering modules.
Connects and disconnects supply lines for customer appliances.
Checks for proper ventilation of appliances.
Replaces valves on supply lines.
Changes mantels and globes on gas lights.
Investigates reports of high bills and stopped meters.
Ensures meters are not tampered with.
Ensures modules are reporting correctly.
Turns water and gas meters off when customers vacate, meters are damaged, or payments are delinquent.
Turns water and gas meters on for new customers.
Fits pipes for new and altering services.