Watchstander Operations Manager

Sawdey Solution Services•Portsmouth, VA

32d•Onsite

About The Position

The Operations Manager will monitor incoming data channels in accordance with the USCG's OPTASK COP to ensure that connectivity is maintained with all supported nodes, and to verify that uninterrupted information flows are maintained. In the event of interrupted information flow, you shall follow procedures in the OPTASK COP.

Requirements

At a minimum, five (5) years’ experience managing a staff of Global Command and Control (GCCS) operators for the U.S. Coast Guard or Department of Defense.
Mastery of the U.S. Coast Guard and Department of Defense policies and procedures for GCCS and Common Operational Picture (COP).
Must be able to effectively communicate with customer and fulfill all duties and responsibilities as listed in the contract.
Must be proficient in Microsoft Office suite including, but not limited to: Word, PowerPoint, Excel, and Outlook.
Secret Clearance
US Citizenship

Responsibilities

Maintain the track database in accordance with the OPTASK COP, observing proper naming and other data conventions, time date standards, and reporting intervals.
Resolve all ambiguous data received by either merging the data with an existing track or initiating a new track.
Coordinate via Secret Internet Protocol Router Network (SIPRNet) Chat or email with other USCG units to correct shortfalls and/or inconsistencies in data conventions and reporting intervals, resolve data conflicts, and merge data with other site-specific data.
Maintain situation awareness of ongoing events, evolution, and exercises within their respective area of responsibility in accordance with the OPTASK COP.
Support the Area Commanders by broadcasting the COP to USCG HQ as requested by USCG HQ and Coast Guard Command Centers to ensure data timeliness and data integrity.
Utilize available tactical decision aids, such as overlays, track groups, Position of Intended Movement (PIM) tracks, site controls, plot controls, and other display enhancement features to highlight high interest data.
Ensure that prepared overlays, track groups, and other display enhancements are correct for the required weekly operations brief covering the previous 24 hours prior to 0800 (8:00 AM).
Coordinate with the Area Commander's technical staff for the restoration of GCCS failures in accordance with the Common Operational Picture Synchronization (COP SYNCH) Manual.
Assist in the trouble shooting and system failure restoration efforts of associated District's systems.
Coordinate with the LANTAREA Command Center staff to identify exercises, operations, or events that may require increased focus on the COP and schedule increased manpower, if necessary.
Be prepared to adjust watch stander manpower, if required, due to changes to support surge operations in response to a national crisis where increased focus on the COP may be required.
In the event of a catastrophic event where the LANTAREA Command Center is unusable or evacuated, the watch standers must be prepared to relocate to a Continuity of Operations (COOP) site.
Control access to the individual (COP SYNCH) Architectures in accordance with the procedures contained in the COP Standard Operating Procedure (SOP), assigning permissions as well as adding and deleting various nodes.
Recommend to Atlantic Area Operational C4 and Security Division (LANT- 6) and CG-761 any enhancements or modifications required for the USCG's SOPs governing GCCS operations or COP development in the monthly progress report.
Provide expert technical advice and support to LANT-6 and CG-761 to help manage the USCG COP program.
Maintain the resource library of publications and directives required for the proper performance of the USCG's COP.
Ensure that classified material is accounted for in accordance with the USCG and site specific directives.
Ensure that shortfalls are addressed to LANT-6 and CG-761.
Provide on-the-job training and orientation for completing tasks 1-13 to government personnel during a normal watch when requested by the senior watch supervisor (Command Duty Officer, Coast Guard Personnel).
Perform other duties, as assigned.