Warranty PM Associate

Mitsubishi Heavy Industries, Ltd. • Lake Mary, FL

6d

About The Position

The Warranty Project Management Associate supports warranty project management activities for Mitsubishi Power’s power generation fleet. This role provides hands-on experience in warranty claim administration, process improvement, project coordination, and data analysis. Working closely with the Warranty Project Manager and cross-functional teams, the intern will help improve warranty workflows, support outage planning activities, and contribute to initiatives that enhance efficiency and customer satisfaction.

Requirements

• Currently enrolled in a Bachelor of Science program in Mechanical Engineering, Industrial Engineering, or a related discipline.
• Strong interest in project management, process improvement, operations, or power generation.
• Basic analytical and problem-solving skills.
• Ability to organize information and communicate project status effectively.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Excel, Word, PowerPoint, and other Microsoft Office applications.
• Ability to work independently and collaboratively in a team environment.

Nice To Haves

• Experience with process mapping, data analysis, or project coordination is a plus.

Responsibilities

• Support the administration and review of warranty claims within the warranty management database.
• Assist with accurate data entry, tracking, and reporting of warranty claim activities.
• Analyze warranty data and identify trends that support root cause investigations and corrective actions.
• Prepare reports and presentations related to warranty performance and claim status.
• Participate in warranty review meetings and support issue tracking and resolution efforts.
• Assist with process mapping, RACI development, workflow documentation, and process improvement initiatives.
• Support material tracking and coordination activities for warranty claims and outage execution.
• Collaborate with technical, engineering, and project management teams to support warranty-related activities.
• Maintain documentation and records associated with warranty projects and technical support initiatives.
• Support additional project management and operational activities as assigned.

What This Job Offers

• Career Level: Intern