Warranty Manager
About The Position
AMSI Services is the dedicated service platform within Vertical Mechanical Group (VMG), supporting commercial HVAC and Plumbing clients across the DMV region. Backed by a rapidly growing mechanical organization, AMSI is focused on delivering responsive service, long-term client partnerships, and operational excellence. We are seeking a Warranty Manager to lead and manage all post-construction warranty operations and ensure our clients continue to receive exceptional support after project completion. The Warranty Manager is responsible for overseeing all HVAC and Plumbing warranty activities, serving as the primary liaison between clients, construction teams, and service operations during the warranty period. This role plays a critical part in protecting client relationships, minimizing risk exposure, and reinforcing AMSI's reputation for quality and accountability.
Requirements
- 5+ years of experience in commercial HVAC and/or Plumbing construction or service
- Strong technical understanding of mechanical systems
- Strong communication and client management skills
- Highly organized with the ability to manage multiple active projects
- Proficiency with project management software (Procore preferred) and Microsoft Office
Nice To Haves
- Experience in project management, service operations, or closeout management preferred
Responsibilities
- Manage and track all warranty requests for commercial HVAC and Plumbing projects
- Serve as the primary client contact for warranty-related matters
- Coordinate with Project Managers, Superintendents, Service teams, and subcontractors to ensure timely resolution
- Maintain warranty logs, response metrics, and documentation
- Identify recurring deficiencies and partner with operations to prevent repeat issues
- Ensure complete and accurate project closeout documentation, including O&M manuals and warranty certificates
- Support seamless turnover from Construction to Service
- Provide leadership visibility into warranty trends and risk areas
Benefits
- Competitive base salary
- Performance-based bonus opportunities
- Comprehensive medical, dental, and vision benefits
- Paid Time Off (PTO) and paid holidays
- 401(k) with company match
- Career growth within the VMG enterprise
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
