Warranty Manager

Gridworks•Albuquerque, NM

10d

About The Position

Warranty Manager – Renewable Energy Projects Are you a detail-oriented leader with a strong problem-solving mindset? Do you thrive in fast-paced environments where quality, efficiency, and customer satisfaction are critical to success? We are seeking an experienced Warranty Manager to join our Gridworks team. This role provides oversight of company-wide warranty processes, including claim evaluation, remedial work coordination, subcontractor management, and quality control. The Warranty Manager plays a key role in ensuring warranty work is completed safely, efficiently, and in compliance with contractual and quality standards across renewable energy projects. About the Company Established in 2014, Gridworks is a leading EPC contractor for utility-scale solar and battery storage projects. Primarily operating across the Southwest and expanding into other regions, Gridworks has delivered nearly 3 GW of solar and battery energy storage projects. We are well positioned for continued growth in the rapidly expanding clean energy sector.

Requirements

2+ years of management or supervisory experience required.
Strong computer proficiency, including Microsoft Word, Excel, and construction-related software platforms.
Experience reviewing and evaluating contracts, with the ability to identify scope, compliance requirements, and potential risks.
Knowledge of quality control practices, safety standards, and construction operations.
Strong organizational, monitoring, and performance assessment skills.
Ability to manage materials, equipment, and resources efficiently.
Strong customer service mindset with the ability to manage expectations and resolve issues professionally.
Demonstrated problem-solving and decision-making skills, including the ability to perform under pressure.

Nice To Haves

5+ years of management experience preferred.
2+ years of warranty management experience within construction or renewable energy environments preferred.
Contract evaluation experience specific to the construction industry preferred.
Engineering, construction technology, or technical background related to construction means and methods preferred.

Responsibilities

Develop, implement, and maintain company-wide warranty processes, procedures, and workflows.
Evaluate and validate warranty claims; determine scope, responsibility, and appropriate resolution paths.
Coordinate remedial work by scheduling tasks, sequencing activities, and budgeting time and resources to ensure efficient execution.
Collaborate with internal teams across operations, construction, procurement, and accounting to resolve warranty issues.
Manage subcontractors and internal resources performing warranty-related work, including materials and equipment usage.
Perform contract reviews with a focus on warranty terms, compliance requirements, and risk exposure.
Prepare budget estimates and track costs associated with warranty and remedial work.
Implement and enforce corporate quality control standards on all warranty-related activities.
Monitor warranty performance data, analyze trends, and identify opportunities for process improvement and risk reduction.
Ensure warranty work is completed safely, on time, and in accordance with specifications and customer expectations.