Warranty College Co-op

AAM - American Axle & Manufacturing • Detroit, MI

8d

About The Position

Dauch is seeking a Warranty Co-op to join their team. In this role, the co-op will support warranty initiatives by analyzing data, investigating field-returned components, and assisting with root cause analysis activities. They will gain hands-on experience working with customer warranty systems, product evaluations, and cross-functional problem-solving efforts. The ideal candidate possesses strong verbal and written communication skills, with the ability to effectively communicate technical information to a variety of audiences.

Requirements

• Pursuing a Mechanical Engineering degree or related field, fulltime at an accredited university
• Graduation date of December 2027 or later.
• 3.0 minimum GPS
• Candidate must be able to work 25 hours a week year round.
• Must be interested in pursuing a career in the automotive industry.

Nice To Haves

• Technical / Industrial knowledge and/or experience preferred.

Responsibilities

• Learn about Dauch products and support warranty investigations related to field performance and customer concerns.
• Analyze customer warranty data to identify trends, track returned components, and monitor warranty metrics including claim volume, labor codes, and cost impacts.
• Assist in investigating product issues by evaluating warranty claims and identifying potential causes of field failures or customer dissatisfaction.
• Collaborate with cross-functional teams throughout Dauch including Product Engineering, Metallurgical Engineering, Gear Lab Engineering, Quality, and other technical functions to support problem-solving activities.
• Participate in hands-on evaluation of field-returned components, including product teardowns and failure analysis.
• Document root cause analysis and corrective action plans.
• Prepare reports and presentations that communicate warranty trends, investigation results, and product performance data to manufacturing facilities and stakeholders.
• All other duties as assigned.

What This Job Offers

• Career Level: Intern