Warranty Clerk

JF Group • Houston, TX

4d • $19 - $21 • Onsite

About The Position

The JF Petroleum Group is a leader in the North American fueling infrastructure industry, providing comprehensive solutions for distribution, construction, and service. This role is responsible for the organization and inventory accuracy of the Authorized Service Contractor (ASC) Center. Key duties include managing parts receiving, inventory relief, customer service support, and ensuring timely return of warranty items. The position also involves branch level core reconciliation, warranty returns, DOA parts returns, and managing various reports.

Requirements

• Highschool Diploma or GED required
• Basic computer skills
• Physical Requirements: include occasional lifting/carrying of 10 pounds; visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. Working conditions are primarily inside an office environment. Prolonged periods sitting at a desk and working on a computer.
• Must be able to meet company’s employment requirements, which includes passing a drug screen, criminal background check, and MVR, if driving for the company

Responsibilities

• Receiving of stock and warranty return items
• Labeling and stocking processes
• Identify discrepancies through the software versus what is physically available
• Validate inventory, and redistribute service requests
• Managing and shipping of warranty related requests
• Relieve inventory through active transfers and RTV’s (Return to Vendor)
• Keeping the warehouse and ASC Center clean and organized
• Shipping orders or inter office requests as needed
• Conducting full physical counts of the ASC Center
• Backfill other warehouse positions when required
• Update spreadsheets and shared files (Project Related)
• Travel to educate staff on proper processes and procedures
• Work directly with the Warranty Administrator when billing issues arise
• Report on warranty and core return statuses

Benefits

• Competitive pay
• 401(k) with company match
• Paid time off
• Paid holidays
• Health benefits (eligible 1st of the month following 30 days) including Medical, Vision, Dental, Disability
• Life insurance-company provided
• Bonus program eligibility
• Paid training for field personnel
• Uniforms provided for field personnel

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED