Warranty Clerk - Shreveport Port

Glovis•Shreveport, LA

1d•$15

About The Position

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies. The Warranty Clerk position will perform routine Data entry in VELES and HMA warranty system, including looking and up and ordering parts for damaged vehicles.

Requirements

Ability to work with minimal supervision Required
Ability to deal effectively with a diversity of individuals at all organizational levels Required
Ability to prioritize and multitask Required
Strong verbal and written communication skills Required
Ability to work with minimal supervision Required
Demonstrated competence in reacting to and handling emergencies Required
Proficient with Microsoft Office – Outlook, Word, Excel Required
Must have a valid state issued driver's license Required
High School Diploma/GED Required

Nice To Haves

1 year of experience Preferred

Responsibilities

Codes out all repair orders
Looks up all labor times in HMA system for all repairs made
Puts labor time on all Repair orders
Puts data in HMA system for all Money Gated Fact Quest Claims
Opens/closes repair orders
Open Body Shop and Mechanical Repair Orders in Veles
Looks up part numbers and orders parts as needed for repairs in HMA system
Sends email to HMMA to order bumpers if needed
Sends email to HQ Claims to order survey if needed
Checks all Repair Orders prior to closing to make sure parts that have been ordered are received in
Removes any codes that have been applied to VIN in Veles
Make copies of all bumper replacement Repair Orders to verify at month end for billing
Looks up part numbers for all Mechanical and Body Shop Warranty repairs done by HMMA for Money Gated Fact Quest Claims
Run daily reports
Runs open Repair Order report for Manager and Team Lead
Checks system for Mechanical Warranty Repair prints list for Manager
Check system for Damaged Hold units prints list for Manager
Manage and tracks all Facility Maintenance work on spreadsheets
Fills out all Purchase Request forms for Body Shop and Facility Maintenance
Assist Manager getting quotes from Vendors
Fills out Purchase Request and submit into General Affairs
After approval contacts Vendors and orders parts
Other duties as assigned

Benefits

Medical, Dental, Vision Insurance
100% Company Paid Employee Life Insurance & Short-Term Disability
13 paid Company Holidays
80 Hours of Vacation
40 Hours of Sick
401K w/ GENEROUS Match
Eligible Tuition Reimbursement
Eligible for Auto Allowance of $125 per Month
Eligible for Wellness Reimbursement of up to $50.00 Per Month
Eligible to Receive Referral Bonuses
Team Wear Including Safety Shoes
Weekly Perfect Attendance Award
Eligible for Discretionary Bonus Annually
Years of Service Awards, Employee Assistance Program, Frequent Employee Appreciation Events & More!!