Warranty Clerk

TIMBROOK AUTOMOTIVE INC • Keyser, WV

1d • Onsite

About The Position

We’re looking for a detail-oriented and dependable Warranty Clerk to join our automotive service team! In this role, you’ll be responsible for reviewing, preparing, and submitting warranty claims to ensure timely and accurate reimbursement from manufacturers and warranty providers. If you’re organized, enjoy administrative work, and have experience in an automotive environment, we want to hear from you!

Requirements

• 1–2 years of experience in warranty processing or dealership admin preferred
• Strong attention to detail and organizational skills
• Familiarity with DMS systems (CDK, Reynolds, Dealertrack, etc.)
• Knowledge of OEM warranty policies is a plus
• Ability to work independently and meet deadlines
• High school diploma or equivalent (some college is a plus)
• Valid driver's license and clean driving record

Nice To Haves

• Knowledge of OEM warranty policies is a plus
• some college is a plus

Responsibilities

• Process and submit warranty claims to manufacturers and vendors
• Verify documentation accuracy for all warranty repairs
• Communicate with technicians and advisors to clarify claim information
• Follow up on unpaid or denied claims and resubmit when necessary
• Track warranty parts returns and maintain proper records
• Stay up to date with manufacturer guidelines and recall procedures
• Provide monthly warranty reports to management
• Other duties as assigned by management.

Benefits

• Competitive salary based on experience and qualifications
• Full time position with growth potential
• Health, dental, and vision insurance.
• Voluntary benefits.
• Retirement savings plan with company match
• Paid time off and holidays
• Employee Discounts
• A supportive, team-based environment and strong leadership

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED