Warranty Engineer - Total Warranty Spend

Stellantis • Auburn Hills, MI

4d • Onsite

About The Position

The North America Quality organization is currently seeking a Warranty Problem
Solver to join the Field Quality team at the Headquarters & Technical Center in
Auburn Hills, MI. The Total Warranty Cost Engineer is responsible for assisting
in the administration and/or coordination of multiple vehicle systems including
compiling project status reports, coordinating project schedules, managing
project meetings, agendas, minutes and correspondence. The incumbent will report
to a team lead or supervisor/manager and should have knowledge of commonly used
concepts, practices, and procedures for automotive and powertrain development.
Opportunities are available in the areas of Body, Chassis, Interior and
Mechatronics, Powertrain, and ePT, Electronics, and Modules.

We are currently hiring in the following areas:
Body Engineering
Interior
Chassis & Suspension
Electrical Systems
Engine Systems
ePowertrain Systems

These positions offer the selected candidate an opportunity to be an integral
part of a company whose focus is to change the automotive landscape.

Requirements

• Bachelor Degree in Engineering
• 7+ years of experience in Product Engineering
• 2+ years of experience in testing/validation/test method development, including fixture design, instrumentation, data acquisition, etc.
• Strong written and verbal communication/presentation skills
• Well-rounded automotive knowledge and ability to work well in a team-oriented environment and able to manage unionized workforce
• Proficiency in MS Office applications, specifically MS Excel and Project
• Working knowledge of TeamCenter
• Working knowledge of GD&T and understanding full detail on drawings

Nice To Haves

• Green Belt / Kepner Tregoe
• Design for Six Sigma
• Project Management
• Knowledge of Warranty Management tools

Responsibilities

• Facilitating cross functional workshops. Compile project status reports, coordinate project schedules, agendas, minutes and correspondence, Identify and analyze system requirements, and define project scope, requirements, and deliverables involving multiple stakeholders
• Lead the resolution of warranty related issues - Accountable for problem solving process, proposed solution, validation, and weekly progress
• Lead the resolution of customer issues & root causes by calling dealers, using after sales tools (WiAdvisor notifications, GPOP, etc), reviewing vehicles at dealers, Quality Engineering Center and Stellantis Manufacturing locations
• Establish & validate containment & permanent actions at Stellantis / Supplier Plants by physically reviewing the product/process changes, internal metrics and control plan updates

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level