Warranty Engineer

Magna International•Troy, MI

About The Position

What we offer: At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are. Group Summary: Transforming mobility. Making automotive technology that is smarter, cleaner, safer and lighter. That’s what we’re passionate about at Magna Powertrain, and we do it by creating world-class powertrain systems. We are a premier supplier for the global automotive industry with full capabilities in design, development, testing and manufacturing of complex powertrain systems. Our name stands for quality, environmental consciousness, and safety. Innovation is what drives us and we drive innovation. Dream big and create the future of mobility at Magna Powertrain. Job Responsibilities: Mission of Position: Oversee and coordinate cross-functional teams on multiple advanced Driveline programs to ensure appropriate Warranty Performance, Key metrics and APQP, Quality-related GPMS process steps and proactive quality tools are being properly and thoroughly executed on a timely basis. Towards customer satisfaction and cost efficiency.

Requirements

Bachelor’s degree in Mechanical, Electrical or related field.
3 – 10 years of experience in APQP Process AIAG.
6 – 10 Quality Engineering experience.
2 – 4 years of experience in Plant Operations.
Proficient in ISO/TS16949/IATF.
Proficient in problem solving (8D, 5-Why, Drill Deep and Wide, Shainan, Six Sigma Green Belt or better, etc.).
Manufacturing experience in molding, stamping, assembly, rubber extrusions, plating.
Proficient in AIAG core tools: PPAP, APQP, Control Plans, FMEA, MSA and SPC.
Business or Technical Bachelor’s degree preferred, or equivalent experience required.
Strong leader with effective written and verbal communication skills who will drive processes and resolve issues.
Project management skills.
Ability to work with others in a team environment.
Ability to travel domestically and internationally.
Practice and maintain integrity while following Magna’s Charter and Constitution.
Follow Magna’s Code of Conduct and Ethics and related compliance policies.
Supports and adheres to policies, procedures, and operational guidelines related to established quality management system (IATF).
Drive the development of new technologies to improve quality, efficiency and reduce cost.
Comply with safety policies and procedures to ensure duties of self are performed in a safe manner.
Understand applicable Environmental, Health & Safety policies and procedures in the workplace.
Report unsafe conditions immediately.
Report injuries, accidents, illnesses, near misses, property damage immediately.
Follow safety rules.
Comply with requirements for the use or operation of machines or equipment.
Comply with Personal Protective Equipment (PPE) requirements.
Create a positive work environment by demonstrating and sharing functional/technical knowledge.
Develop and maintain a responsive and cooperative working relationship with internal and external customers.
Treat everyone with dignity, trust and respect.
Complete additional duties and responsibilities as assigned.

Nice To Haves

Experience in the follow commodities would be a plus (Aluminum Castings, Electronics, Stampings, Machining, Heat Treat, Assembly Experience).
Software Experience a Plus.
CQE certification a Plus.
Experience in Metallurgical/Metals background would be a plus.

Responsibilities

Participate in SOR reviews with Customer and comprehends requirements to cascade and develop internal processes.
Develop quality plans to meet customer specific requirements.
Supports the quality of new program launches through collaboration of the program management and manufacturing facilities the Advanced Quality Engineer builds trust, report at all levels from floor associates, management, and customers, facilitates the internal quality improvement process and team interaction
Involvement in problem solving, root cause analysis, developing corrective actions, inspections, SPC, and working with internal/external customers as needed
Functions as the leader for Quality on Program Teams and ensures quality issues are resolved prior to launch of new products (ensure mature quality at launch thru Lessons Learned).
Oversees cross functional teams through the development of Process Control Plans, and other Quality-related documentation.
Make sure cross-functional team developing Design and Process FMEA’s.
Works with manufacturing plant and machine tool builders to develop capable manufacturing processes.
Ensures manufacturing process capability data is properly captured and reported via process capability statistics.
Ensures APQP and Quality-related GPMS process steps are being properly and thoroughly executed by program teams.
Ensures identification of key product and process characteristics and deploy necessary controls to ensure specifications are met in production.
Identifies and ensures best process and product practices are used across similar processes and products.
Works with cross-functional teams to solve technical issues.
Monitor customer complaints to identify actions that help mitigate risks and their high impact.
Continuously monitor key customer indicators such as IPTV, CPV, C/1000, etc., to define actions to mitigate risk and reduce incidents.
Ensure the corresponding reports are submitted on time for those main issues affecting warranty indicators, as well as the associated costs of claims.
Conduct relevant negotiations with customers to define the necessary actions to reduce or eliminate incidents in the field.
Ensure that local warranty information capture systems are up-to-date and correspond with the information provided by customers through their portals. For example, WMS, CKM, etc.
Ensure that troubleshooting reports related to field incidents are generated and implemented. Example: 8D.
Conduct meetings with multifunctional teams (CFT) in order to follow up on the actions established to mitigate risks from field failures.
Participates on vehicle testing for failure mode identification.
Regularly present to clients the activities, graphs and indicators necessary to keep track of the incidents reported by them.
Interactions with OEM and internal customers.
Visits to customer facilites ocationally.
Traveling to manufacturing location periodically.