Warranty Clerk
About The Position
Toyota of Downtown Chicago , a prestigious member of the Murgado Automotive Group , is seeking an experienced and detail-oriented Warranty Administrator to join our growing team. If you are organized, thrive in a fast-paced environment, and want to be part of a luxury brand that values precision and excellence, this is the opportunity for you! What We Offer: Competitive Compensation package Health, Dental, and Vision Insurance 401(k) with Company Match Paid time off (PTO) and holidays Employee Discounts on vehicle purchases, parts, and service Opportunities for professional development and career growth Work in a state-of-the-art facility with a team of passionate professionals Key Responsibilities: Process and submit warranty claims efficiently and accurately, ensuring compliance with manufacturer policies Verify all necessary documentation, including repair orders, parts, and labor for warranty claims Monitor and track warranty parts returns, following up with the appropriate departments as needed Reconcile warranty receivables and ensure prompt collection from manufacturers Handle rejected or denied claims, investigating and resolving issues where applicable Work closely with the service and parts department to ensure warranty guidelines are met Maintain knowledge of current warranty policies, guidelines, and procedures Communicate effectively with manufacturers, service technicians, and customers regarding warranty claim status Qualifications: Previous experience as a warranty administrator or in a similar role (automotive industry experience preferred) Strong understanding of warranty guidelines and manufacturer claim procedures Excellent organizational skills with attention to detail Ability to work independently and handle multiple tasks simultaneously Proficiency with dealership management systems (experience with Tekion a plus) Strong communication and customer service skills A positive, team-oriented attitude Why Work with Murgado Automotive Group? At Murgado Automotive Group , we pride ourselves on being leaders in the automotive industry. With over 40 years of experience, we are dedicated to fostering a collaborative work environment where our employees can grow and succeed. As a Warranty Administrator at Toyota of Downtown Chicago , you will be part of a dynamic, supportive team with endless opportunities for career advancement. Apply Today! If you’re ready to join a high-performing team and work with one of the world’s most prestigious automotive brands, we want to hear from you! Apply today to become a Warranty Administrator at Toyota of Downtown Chicago . $60,000 - $75,000 a year Salary dependent on performance and experience. Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status. We are an employer who participates in the E-verify program with the Department of Homeland and Security. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Requirements
- Previous experience as a warranty administrator or in a similar role (automotive industry experience preferred)
- Strong understanding of warranty guidelines and manufacturer claim procedures
- Excellent organizational skills with attention to detail
- Ability to work independently and handle multiple tasks simultaneously
- Proficiency with dealership management systems (experience with Tekion a plus)
- Strong communication and customer service skills
- A positive, team-oriented attitude
Responsibilities
- Process and submit warranty claims efficiently and accurately, ensuring compliance with manufacturer policies
- Verify all necessary documentation, including repair orders, parts, and labor for warranty claims
- Monitor and track warranty parts returns, following up with the appropriate departments as needed
- Reconcile warranty receivables and ensure prompt collection from manufacturers
- Handle rejected or denied claims, investigating and resolving issues where applicable
- Work closely with the service and parts department to ensure warranty guidelines are met
- Maintain knowledge of current warranty policies, guidelines, and procedures
- Communicate effectively with manufacturers, service technicians, and customers regarding warranty claim status
Benefits
- Competitive Compensation package
- Health, Dental, and Vision Insurance
- 401(k) with Company Match
- Paid time off (PTO) and holidays
- Employee Discounts on vehicle purchases, parts, and service
- Opportunities for professional development and career growth
- Work in a state-of-the-art facility with a team of passionate professionals
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
