Warranty Administrator at Kings Toyota

Kenwood Dealer Group • Cincinnati, OH

2d • Onsite

About The Position

Kings Toyota has a need for a full-time Warranty Administrator. This role will handle the dealership's manufacturer's warranty work, including the preparation and tracking of all details surrounding warranty claims, submission, timely payment, the appeal of denied claims, and handling any warranty issues. The ideal candidate must be detail-oriented, possess good communication skills, and be a team-oriented individual with a positive commitment to customer satisfaction. This position will also back up Service Advisors as needed.

Requirements

• 2+ years in a dealership service department, vehicle sales, or administration
• Computer literate - will work in CDK daily
• High school graduate or equivalent
• Satisfactory employment references
• Pass background check
• Must be 18 or older

Nice To Haves

• Warranty / Service Advisor experience or background handling insurance claims
• Ability to organize work procedures based on past job experience

Responsibilities

• Handle manufacturer's warranty work
• Prepare and track all details surrounding warranty claims
• Submit warranty claims
• Ensure timely payment of warranty claims
• Appeal denied warranty claims
• Handle warranty issues
• Back up Service Advisors as needed

Benefits

• Great pay plan
• Medical, dental, and vision plans
• Paid time off
• Paid holidays
• Paid life insurance
• 401(k) retirement plan
• Employee discounts for vehicle purchases, vehicle service repairs, maintenance work, and more!
• Potential opportunity for future advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED