Warranty Administrator

RV Country Inc

3d

About The Position

Join the top-rated RV dealership in the nation! RV Country has been voted the People’s Choice for Best RV Dealer and certified as an Amazing Workplace. With over 60 years of success and growth and 13 locations across Washington, Oregon, Nevada, Arizona, and California, we're expanding our team of over 350 professionals. At RV Country, we're more than just a dealership; we're a community dedicated to making a difference in the lives of both our customers and employees. Join us and be part of an exciting journey! Join our team as a Warranty Administrator — the detail-oriented problem-solver who helps keep our service department running smoothly. In this role, you’ll work closely with our service advisors, technicians, and RV manufacturers to make sure warranty claims are submitted correctly and paid on time. Your work plays a big part in getting our customers back on the road and enjoying their RVs.

Requirements

• Prior administrative, customer service, or dealership experience required.
• RV, automotive, or warranty experience is a plus.
• Strong attention to detail and ability to stay organized in a fast-paced environment.
• Comfortable using computers, phones, and dealership software.
• Previous dealership experience preferred
• RV experience preferred
• Warranty administration experience required
• High School Diploma or GED required

Nice To Haves

• RV, automotive, or warranty experience is a plus.
• Previous dealership experience preferred
• RV experience preferred

Responsibilities

• Submit and process warranty claims with RV manufacturers in a timely and accurate manner.
• Review repair orders to make sure all warranty requirements and documentation are complete.
• Communicate with service advisors, technicians, and manufacturer reps regarding claim status and questions.
• Track warranty claims and follow up on any that are delayed, denied, or unpaid.
• Keep warranty files organized and up to date.
• Attend weekly department meetings.
• Other duties as needed to support the service team.

Benefits

• Medical, dental, and vision insurance
• 401K with company match
• PTO
• Great company culture

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED