Warranty Administrator

MileOne Autogroup•St. Louis, MO

1d•Onsite

About The Position

Plaza Motors in Creve Coeur is now under the umbrella of fast-growing MileOne Autogroup, one of the largest, privately-owned automotive groups in the United States! We are seeking an experienced automotive warranty administrator who can bring immediate value to our busy team. Experience with high-line manufacturers a plus.

Requirements

2+ years as an Automotive Warranty Administrator.
Strong verbal and written communication skills
Self-Motivated
Demonstrated entrepreneurial drive and sense of urgency to obtain results on a consistent basis
Basic computer skills
High level of initiative and ability to work in a team

Nice To Haves

Experience with high-line manufacturers a plus
Experience with any of the following manufacturers a plus: BMW, Mercedes-Benz, Infiniti, Land Rover, Audi

Responsibilities

Process all warranty paperwork to ensure proper documentation and verifying criteria required by factory or distributor
Notifies management of any deviations, and corrections required, and works closely with the service team to ensure the integrity of the repair orders
Keep abreast of all factory recalls and announcements
Works with departments involved in warranty to maintain proper procedures
Reconcile all warranty receivables and work with the accounting department to obtain payments
Resubmit all rejected claims promptly or receives authorization to write them off
Follow up on payment of outstanding claims, reporting anything that requires an escalated issue, i.e. contacting the warranty help lines, rep, etc.
Maintain a professional appearance and a neat work area
Perform other duties as assigned