Warranty Administrator

MileOne AutogroupSt. Louis, MO
Onsite

About The Position

Plaza Motors in Creve Coeur is now under the umbrella of fast-growing MileOne Autogroup, one of the largest, privately-owned automotive groups in the United States! We are seeking an experienced automotive warranty administrator who can bring immediate value to our busy team. Experience with high-line manufacturers a plus.

Requirements

  • 2+ years as an Automotive Warranty Administrator.
  • Strong verbal and written communication skills
  • Self-Motivated
  • Demonstrated entrepreneurial drive and sense of urgency to obtain results on a consistent basis
  • Basic computer skills
  • High level of initiative and ability to work in a team

Nice To Haves

  • Experience with high-line manufacturers a plus
  • Experience with any of the following manufacturers a plus: BMW, Mercedes-Benz, Infiniti, Land Rover, Audi

Responsibilities

  • Process all warranty paperwork to ensure proper documentation and verifying criteria required by factory or distributor
  • Notifies management of any deviations, and corrections required, and works closely with the service team to ensure the integrity of the repair orders
  • Keep abreast of all factory recalls and announcements
  • Works with departments involved in warranty to maintain proper procedures
  • Reconcile all warranty receivables and work with the accounting department to obtain payments
  • Resubmit all rejected claims promptly or receives authorization to write them off
  • Follow up on payment of outstanding claims, reporting anything that requires an escalated issue, i.e. contacting the warranty help lines, rep, etc.
  • Maintain a professional appearance and a neat work area
  • Perform other duties as assigned

Benefits

  • Competitive compensation
  • Training and mentoring
  • Great opportunities for advancement
  • Positive, success driven work environment
  • health and financial benefits
  • training and mentoring
  • Employee Purchase Program
  • the MileOne Support Fund: by Employees, for Employees
  • the NextMile Scholarship Program
  • an Employee Assistance Program
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