Part-time Warming Station Attendant

Gwinnett County•Gwinnett County, GA

9d•Onsite

About The Position

Warming Station Attendants are considered essential workers, which means attendants are expected to report to stations during weekdays, weekends, holidays, and weather emergencies. Attendants are responsible for overseeing operations at any of the five Gwinnett County Warming Stations during overnight shifts from 5:30 pm - 7:00 am, which includes a 1-hour lunch and two 15-minute breaks. The incumbent is empathetic and respectful while supporting residents, enforcing station rules, and adhering to all rules and regulations of the Warming Station operations. Additionally, the attendants will be responsible for ensuring participant safety, monitoring behaviors, and reporting any incidents or emergencies in accordance with protocols.

Requirements

High school diploma or G.E.D.
Valid driver's license
Must have reliable transportation

Nice To Haves

Associate degree in social services or social work
One year of experience working with vulnerable populations and underserved communities

Responsibilities

Completing and verifying resident intake forms for every guest served
Completing setup, cleanup, and general organization of the site, including cots, cot covers, blankets, and supply staging
Performing scheduled building walk-through and sanitation rotations of sleeping quarters, meal areas, and restrooms
Maintaining accurate attendance logs and complete resident intake documentation
Recording overnight guest counts by category and submit the Daily Shift Report by 6:00am
Tracking supply levels each shift and notifying the shift supervisor immediately when items are low or out
Recording and submitting timely, accurate reports to supervisors regarding time, attendance, inventory, incidents, and other critical information
Supporting residents with empathy and respect while consistently enforcing station rules and Warming Station regulations
Attending all required trainings and follow County policies and Warming Station protocols
Communicating effectively with team members and supervisors and adapting quickly to schedule changes caused by weather-related emergencies
Providing transportation to residents using county vehicle as directed by leadership, in accordance with County policies and defensive driving requirements.
Facilitating clear and respectful verbal communication with guests to provide support and enforce station rules
Engaging in effective interpersonal communication with team members and supervisors to ensure coordinated operations and information sharing in a timely manner
Delivering shift handover briefings to incoming staff and supervisors covering guest status, incidents, and supply needs