Warming Center-Team Leader-Temporary

The Mental Health Association of Columbia-Greene Counties•Hudson, NY

2d•Onsite

About The Position

The Mental Health Association of Columbia-Greene Counties Inc. is looking to fill a temporary Team Leader for the Warming Center position. This is a temporary position with the program running from November 1st through May 7th, 2026. The Warming Center Team Leader / Shift Supervisor will be responsible for the supervision of Attendants working the shift. Team Leader / Shift Supervisor is the point of contact and is the on-site administrator of the Warming Center. This position is responsible to ensure that all Attendants are adhering to the policies and procedures in the Welcome Center Handbook. This also includes ensuring that the guests are provided with a safe place to spend evenings during the Code Blue Season. Team Leaders / Shift Supervisors will also ensure that all documentation that is required by the funding source and the Mental Health Association of Columbia and Greene Counties is completed within the required time frames, accurately and complete.

Requirements

High School Diploma or equivalency required.
Intermediate competency in Windows operating environment using MS Office applications, database, e-mail, internet programs and electronic health record platform.
Understand cultural family differences and values with the ability to remain non-judgmental.
Understand HIPPA privacy laws and adhere to them.
Demonstrated competency in written, verbal and computational skills to present and document records in accordance with program standards.
Excellent interpersonal skills required.
Ability and willingness to travel, in some instances with clients in agency vehicles.
Ability to work with a diverse population of urban, suburban and rural cultures and with community members from varying socioeconomic backgrounds.
Commitment to Diversity, Equity, and Inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
Proficient with online technology systems, including electronic health records.
Valid NYS Driver’s License and a clean MVR preferred.
Must attend and complete all assigned training and apply learned skills/techniques/interventions.
Valid CPR / First Aide Certification preferred.
Regular and steady attendance is a requirement for all positions.
Candidates from historically underrepresented groups are encouraged to apply.
All offers are contingent upon successful Statewide Central Registry (SCR), fingerprint clearance and possession of a valid NYS driver’s license with a MVR eligible for agency insurance coverage.

Nice To Haves

Valid NYS Driver’s License and a clean MVR preferred.
Valid CPR / First Aide Certification preferred.

Responsibilities

Ensure all staff on duty follow agency policy and protocols.
Support and role model appropriate interactions with staff and guests.
Maintain close communication with Warming Center Coordinator to address issues or concerns with staff or guests during shift.
Ensure all Attendant's documentation is completed prior to end of shift.
Provide each guest with an orientation to the Warming Center policies and protocols, tour of the Warming Center and complete all necessary documentation in a welcoming and non – judgmental manner.
Attend and participate in daily Guest Meeting and facilitate meeting as directed by Program Coordinator.
Utilize harm reduction strategies to engage individuals in behavioral change to support the Guests with personal goal achievement and foster healthy community independence.
Provide health coaching and recovery support, especially on issues of self–advocacy, wellness self–management, medication adherence, smoking cessation, entitlements, and daily living activities.
Maintain documentation on each guest in electronic health record.
Maintain all required shift reports, statistics, and other related reports timely and accurately per policy and procedure.
Keep Warming Center clean and sanitized, this will require Team Leader / Shift Supervisor to complete cleaning tasks, laundry and other tasks required in maintaining a clean Center.
Assist Program Coordinator with sharing and educating staff on community services and agencies that may assist guests.
Ensure the safety regarding physical health, mental health, spiritual health, sexual orientation and gender identity etc for all guests and other staff.