Warming Center Overnight Monitor Full-Time

The Salvation Army USA Central Territory•Olivette, MO

3d•Onsite

About The Position

The Salvation Army Family Haven Shelter is seeking an Overnight Monitor for the cooling center. This role involves performing duties to assist, monitor, and maintain order for homeless clients occupying the Cooling/Warming Center. This is a full-time, 40 hours per week position, paying $18.00 per hour. It is a temporary seasonal position, running from November 9, 2026, to March 5, 2027, located at 10740 Page Ave, St. Louis, MO.

Requirements

High school or equivalent diploma with three years of experience working in a social service agency OR five years work experience without a diploma.
Ability to work various shifts including holidays.
Ability to report accurate bed counts and client roster reports.
Ability to utilize crisis intervention skills.
Ability to deal with difficult clientele and work with various forms of mental health issues.
Ability to document numerical data with accuracy.
Must be a team player.
Must be a self-starter.
Must perform well with minimum supervision.
Good communication skills are essential.
Ability to work with diverse cultures.
Must be able to provide transportation of clients as needed per the Supervisor.

Nice To Haves

Higher education in psychology, social work, criminal justice, or other related field is a plus.
Computer skills are desirable.

Responsibilities

Work various shifts including holidays to ensure 24-hour coverage for the Cooling/Warming Center.
Conduct shift briefings with staff during arrival or departure.
Report accurate bed counts and client roster reports to the Supervisor.
Monitor clients to maintain order and ensure their safety within the building.
Admit homeless persons to the shelter, complete intake, assign beds, and distribute supplies.
Screen admissions for weapons and confiscate any identified.
Observe occupant behavior and test for cause for persons displaying disruptive behavior or suspected of being under the influence of drugs or alcohol.
Maintain order and contact emergency medical services or police as needed.
Utilize crisis intervention skills to address conflicts and provide mediation.
Deal with difficult clientele and work with individuals experiencing various mental health issues.
Complete shelter daily recordkeeping.
Assist with the general cleaning of the building, including laundry responsibilities.
Ensure clients are settled for the night and awakened in the morning (awake positions).
Advise clients about services provided by The Salvation Army and other organizations.
Ensure and monitor the feeding of clients during mealtimes.
Document numerical data with accuracy.
Assist with volunteer church groups.
Maintain a positive work atmosphere by fostering good relationships with co-workers and supervisors through professional conflict resolution, courteous treatment, respect for property and person, and appropriate communication.