Warehouse (Truck Unload) 12A-6A

Michaels Stores•Bellingham, WA

2d•$15 - $18•Onsite

About The Position

This role focuses on delivering friendly customer service, assisting customers in shopping and finding products, and ensuring a fast and friendly checkout experience. Key responsibilities include truck unloading, merchandise duties throughout the store, and maintaining store recovery standards to uphold the brand promise. The position also involves engaging customers with the Rewards program and Private Label Credit Cards, educating them on VOC surveys, and supporting Omni channel processes like BOPIS and SFS. Team members will participate in truck unloading, stocking, and planogram processes, as well as merchandise recovery and maintenance, including the return/go-back process and general store recovery to ensure a well-merchandised and in-stock store. Additional duties include performing Store In Stock Optimization (SISO) and AD set duties, supporting shrink and safety programs, adhering to Standard Operating Procedures (SOPs) and Company programs for compliance, and interacting positively and respectfully with others. Cross-training in Custom Framing selling and production may also be required, along with other assigned duties.

Requirements

Must be at least sixteen (16) years or older
Retail and/or customer service experience preferred

Responsibilities

Help customers shop, locate products, and provide them with solutions
Provide a fast and friendly checkout experience; execute cash handling to standards
Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
Educate customers on the Voice of Customer (VOC) survey
Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
Participate in the truck unload, stocking, and planogram (POGs) processes
Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
Perform Store In Stock Optimization (SISO) and AD set duties as assigned
Support shrink and safety programs
Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
Cross trained in Custom Framing selling and production
Other duties as assigned