Warehouse Technician

Aleut Corporation • Fairbanks, AK

5d • Onsite

About The Position

The Warehouse Technician is responsible for supporting the efficient operation of the warehouse and showroom through assembly, inventory management, customer support, and logistics. This role involves hands-on work assembling and programming solar equipment, managing shipping and receiving processes, maintaining inventory accuracy, and providing excellent customer service.

Requirements

• Basic experience using hand tools and assembling mechanical or electrical equipment.
• Strong communication and customer service skills.
• Ability to work independently and collaboratively as part of a team.
• Organized with strong attention to detail.
• Proficient in basic computer applications, including Google Suite and Microsoft Office.
• Willingness to learn new skills and product knowledge continuously.
• High School Diploma or equivalent required.
• Must pass a background check and Motor Vehicle Record (MVR) check.
• Valid driver’s license required.

Nice To Haves

• One (1) year of customer service experience, preferred.
• Knowledge of solar energy products and systems preferred but not required.
• Experience with Alaska Native Corporations.

Responsibilities

• Maintain organization, cleanliness, and safety of the warehouse, showroom, and associated equipment.
• Handle shipping and receiving solar equipment, materials, and supplies, ensuring accurate paperwork and inventory tracking.
• Assemble, program, and test solar equipment and related products; receive paid on-site training.
• Commission and activate off-grid solar systems with customers.
• Assist customers with load out, product education, and answer showroom inquiries professionally and promptly.
• Perform deliveries and pickups as needed using company vehicles.
• Manage phone and email communications, addressing customer questions and concerns.
• Organize and maintain customer project files, spreadsheets, and status tracking tools.
• Provide basic technical support to customers, including troubleshooting software, hardware, and system issues.
• Contribute to marketing initiatives by helping develop and implement new product promotions.
• Continuously train on all current and new products, services, and installation procedures.
• Maintain proficiency in company software tools (Evosus, CRM, Google Suite, Microsoft Office) for product, sales, service, scheduling, and customer tracking.
• Attend company-provided training and participate in meetings.
• Perform other duties as assigned.

Benefits

• 401K - Employer matching up to 4%.
• 100% Employer paid Dental/Vision for employees and their qualified dependents.
• 100% Paid Employee Life Insurance / Disability.
• Advance your career with exclusive tuition benefits—Aleut employees and subsidiaries enjoy in-state tuition rates plus a 10% discount on University of Alaska Fairbanks online courses and certifications.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED