Warehouse Team Supervisor

Stitch Fix•Indianapolis, IN

4d•Onsite

About The Position

Our Warehouse Supervisors at Stitch Fix are frontline leaders within our operations organization, responsible for leading large teams of hourly employees to achieve daily performance goals while fostering a positive and inclusive work environment. This role drives day-to-day execution within a core department while supporting broader site and company initiatives. You will partner with operations leadership and cross-functional teams to deliver strong business results, enhance team performance, and bring Stitch Fix’s culture and values to life.

Requirements

4+ years of experience in a direct people leadership role, with a proven ability to lead, coach, and inspire teams
Experience managing teams in a fast-paced warehouse, fulfillment, or operational environment
Demonstrated ability to analyze data and use insights to drive daily execution and continuous improvement
Strong attention to detail with the ability to manage multiple priorities while maintaining accuracy
Proficiency in Microsoft Excel or Google Sheets, including reporting, trend analysis, and data-driven decision-making
Excellent leadership, communication, and interpersonal skills
Strong problem-solving skills and ability to make decisions in a fast-paced environment
Ability to work on the floor for extended periods (8+ hours) in a hands-on leadership role
Flexibility is important, as you should be available to address issues outside of standard business hours, and willing to work on nights or weekends as required.
Familiarity with AI tools (e.g., ChatGPT, Copilot) and comfort learning new technologies

Nice To Haves

Experience leading large, diverse teams (part-time and full-time)
Exposure to continuous improvement methodologies (e.g., Lean, Six Sigma)
Experience implementing new processes or leading change initiatives
Familiarity with analytics or visualization tools (e.g., Tableau, Looker)

Responsibilities

Lead, coach, and develop a large team of hourly employees to achieve daily operational and throughput goals
Own daily workforce planning and execution, using data to identify trends, address gaps, and drive continuous improvement
Deliver onboarding, training, and ongoing coaching to support employee growth and engagement
Manage operational processes such as timekeeping, attendance tracking, and reporting with a high level of accuracy and attention to detail
Use AI tools (e.g., ChatGPT, Copilot) and operational systems (e.g., workforce management platforms, Excel/Google Sheets, dashboards) to analyze performance and improve decision-making
Champion innovation by implementing new processes, encouraging feedback, and driving efficiency improvements