Warehouse Team Lead
About The Position
VGM Fulfillment is a national leader in CPAP machine and resupply order fulfillment. As an employee-owned company, every person at VGM has a personal stake in seeing business succeed. We do this by taking responsibility from our customers for the key operations of order fulfillment: picking, packing, shipping, and inventory management. Our network of fulfillment centers is strategically located throughout the United States providing coverage to all 50 states. This role needs to be present onsite at our warehouse location in Phoenix, AZ. Job Purpose Summary: Shift Team Leads are the front-line support for employees and site supervisors. As an expert in operational procedures and standards, the site team lead supports any inbound, outbound, inventory, and quality efforts and activity in the warehouse. Team leads are expected to be exemplary workers and be available to assist the team whenever possible or necessary. The ability to indirectly lead and motivate team members is key to success as a shift team lead. What’s more? At VGM Group, we are 100% employee owned. Click to view more about VGM! [https://www.vgmgroup.com/stories-of-opportunity]
Requirements
- Ability to consistently communicate with other VGMF and VGM Group personnel in person and via Microsoft Office 365 products
- Continuously uphold and follow VGM policies and procedures
- Ability to develop, influence, and coach indirect reports
- Ability to multitask and prioritize key warehouse initiatives
- Maintain a continuous improvement mindset and willingness to be cross trained in other areas of the warehouse
- Thorough knowledge of D365 and various other programs used by the team
- Demonstrate excellent verbal and written communication skills
- Ability and willingness to work overtime
- High School diploma or GED
Responsibilities
- Execute daily production, shift, and departmental tasks to meet goals, as defined by the site supervisor and manager
- Provide indirect supervision of employees and support supervisor in team member initiatives
- Maintain the quality station in the facility.
- Evaluate needs of the team and communicate openly with the supervisor and manager
- Assist employees in all training efforts and handling overflow work
- Assist the quality station and document errors when needed
- Meet quality standards as set by leadership, assisting with inventory movement, reporting, and management as needed
- Assist in auditing bulk orders
- Handle all email communication that comes to the warehouse requests distro list
- Communicate daily stats to the team
- Be available to come in early and stay late as needed to provide adequate support to the business
- Maintain a clean and safety work environment to prevent accidents and injuries
- Maintain compliance, safety, and quality standards by ensuring strict adherence to company policies and procedures
- Assist with safety inspections to identify and mitigate potential hazards and complete all necessary documentation
- Maintain a positive and professional attitude while working with all other warehouse staff
- Set a positive example through personal attendance and time management
- Be willing to adapt to change to support business objectives
- Work cooperatively in a team environment to achieve business goals and growth opportunities
- Maintain a clear and organized work environment by ensuring all work areas are kept tidy and free of hazards by regularly cleaning and organizing tools, equipment, and materials.
- Embody the VGM Power of One Principles
- Perform other duties as assigned by leadership
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
