Warehouse Team Lead

Summerhill Market•Toronto, ON

2d•Onsite

About The Position

Summerhill Market is a Toronto boutique grocer known for scratch-made prepared foods, freshly baked treats, and on-trend ingredients. Behind our stores is a busy warehouse and food production network responsible for ensuring our teams receive the right products, in the right quantities, at the right time. We're looking for a hands-on Warehouse Team Lead to support our daily warehouse operations, with a strong focus on receiving, accurate product labelling, inventory control, organization, and safe operation of a Counterbalance Electric Forklift. This is a working leadership position. You'll lead by example, work alongside the team, and help ensure products are received, labelled, stored, picked, and distributed accurately, safely, and efficiently.

Requirements

Previous experience in warehouse, receiving, inventory, distribution, grocery, or food and beverage operations
Minimum 2 years of forklift experience preferred; Counterbalance Electric Forklift certification/licence is a strong asset
Strong experience with receiving, product labelling, inventory control, picking/packing, and put-away
Excellent attention to detail and commitment to accuracy
Comfortable working with ERP/inventory systems, computers, scanners, and label-printing systems
Strong organizational, communication, and time-management skills
Able to prioritize effectively and work with urgency in a fast-paced environment
Comfortable working independently while leading and supporting a small team
Physically capable of standing, walking, bending, and safely lifting up to 50 lbs
Flexible availability based on operational requirements

Nice To Haves

Previous Team Lead, Supervisor, or senior warehouse experience preferred
Food Handler Certification is an asset

Responsibilities

Lead and support daily receiving, verifying incoming shipments against purchase orders and receiving documentation
Inspect deliveries for product, quantity, quality, condition, temperature, and accuracy before accepting and storing inventory
Accurately receive products within our inventory/ERP system and investigate discrepancies
Communicate shortages, damages, incorrect deliveries, and receiving concerns promptly
Work with Purchasing, Production, retail stores, vendors, and other internal teams to resolve inventory issues
Support inventory counts, product rotation, replenishment, and overall inventory accuracy
Maintain organized receiving, cooler, freezer, dry storage, and staging areas
Ensure incoming and outgoing products are accurately labelled, dated, identified, and stored in the correct location
Print, verify, and apply product, inventory, location, and shipping labels as required
Review product codes, descriptions, quantities, dates, and store/destination information for accuracy
Ensure products can be easily identified and traced throughout the warehouse
Correct labelling errors promptly and coach team members on proper procedures
Support improvements to labelling and inventory processes to reduce errors and increase efficiency
Perform and oversee shipping and receiving, picking, packing, put-away, staging, quality checks, and order preparation
Ensure store and production orders are picked accurately and prepared for distribution on time
Safely operate a Counterbalance Electric Forklift, pallet jacks, and other warehouse equipment
Load, unload, move, stack, and organize pallets safely and efficiently
Maintain proper FIFO rotation and storage procedures
Keep the warehouse clean, organized, safe, and inspection-ready
Support retail stores and other Summerhill Market operations as required
Provide day-to-day direction and support to Warehouse team members
Assign work, communicate priorities, and ensure daily tasks are completed accurately and on time
Train and coach employees on receiving, labelling, inventory, equipment operation, food safety, and warehouse procedures
Lead by example with an all-hands-on-deck approach to daily operations
Identify operational challenges, communicate concerns, and help develop practical solutions
Support SOP development, employee training records, and continuous improvement initiatives
Promote a safe working environment and ensure warehouse health and safety procedures are consistently followed
Ensure forklifts and warehouse equipment are operated safely and required inspections are completed
Identify and report hazards, damaged equipment, unsafe storage, or other workplace concerns
Follow food safety, sanitation, temperature control, and workplace health and safety requirements