About The Position

Odeko is the all-in-one operations and technology partner to more than 20,000 independent coffee shops, cafes and other food establishments. Through the Odeko web portal and mobile app, customers can purchase supplies from hundreds of national and local brands, track ordering trends, finance equipment, and access insurance. Customers that use Odeko can increase their revenue, reduce their environmental footprint, and save significantly on their cost of goods and time spent on vendor management. Odeko is on a mission to continuously develop technology to champion your neighborhood cafes, coffee shops, and other independent F&B establishments. Local coffee shops and cafes are the backbone of any given community, and we’re here to help manage the day-to-day tasks with a platform so intuitive, it’s kinda like magic. The Odeko team is diverse, passionate, and innovative. Our 400+ employees are spread across numerous departments and business lines, but are single-minded in our mission to develop technology to support the many needs of our customers. We believe that small businesses need support now more than ever, and that Odeko is uniquely positioned to provide that support. Our Warehouse team is at the heart of everything!

Requirements

  • High school diploma or equivalent
  • Proven experience in a warehouse or distribution environment, with at least 2 years in a leadership or supervisory role.
  • Strong understanding of warehouse operations, inventory management, and logistics.
  • Excellent communication, interpersonal, and leadership skills.
  • Proficiency in warehouse management software and Microsoft Office Suite.
  • Ability to lift heavy objects and perform physical tasks as required.
  • Availability to work overtime as required

Nice To Haves

  • associate's or bachelor's degree in logistics, supply chain management, or a related field preferred.

Responsibilities

  • Coordinate and supervise the local picking team to ensure all orders are picked accurately and efficiently.
  • Optimize picking routes and methods to minimize time and maximize productivity.
  • Train new team members on picking procedures and best practices.
  • Monitor inventory levels and report discrepancies to management.
  • Enforce scan compliance and provide guidance to team members on technology.
  • Implement and maintain quality control procedures for all outgoing orders.
  • Conduct regular audits of picked orders to ensure accuracy and compliance with company standards.
  • Identify and address any quality issues, providing feedback and training to pick team members as needed.
  • Maintain accurate records of all audit findings to retrain and work with management on corrective actions for repeat pick performance issues.
  • Supervise the loading of delivery vehicles, ensuring all packages are secured and organized according to delivery routes.
  • Verify that all orders are loaded onto the correct vehicles and that documentation matches the loaded items.
  • Coordinate with drivers and dispatch to ensure timely departures.
  • Address any issues that arise during the loadout process.
  • Assign order tasks to team members based on priority and efficiency.
  • Monitor the progress of order fulfillment from picking to loadout, ensuring all deadlines are met.
  • Troubleshoot and resolve any issues or delays in the order fulfillment process.
  • Utilize warehouse management systems to track and manage order flow.

Benefits

  • Competitive compensation
  • healthcare benefits
  • opportunity for equity
  • Full lists of benefits available upon request
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