Warehouse Team Lead - Workplace Solutions

The Hilldrup Companies • Capitol Heights, MD

1d • $26 - $27 • Onsite

About The Position

You will lead warehouse operations, oversee inventory, team management, and customer service for commercial projects. You will also ensure timely, accurate order processing, shipping, and documentation while maintaining quality and safety standards. You will need to be proficient in inventory software and Microsoft Office. You must have strong communication, leadership, and organizational skills with flexibility to work evenings/weekends.

Requirements

• Proficient in inventory software and Microsoft Office.
• Strong communication, leadership, and organizational skills.
• Minimum 1-2 years’ experience in warehousing.
• Driver’s license.
• Forklift certification.
• Customer Focused
• Collaborative
• Communicative
• Resilient
• Strive for inclusion of others
• Leadership
• Accuracy
• Accountability
• Independent worker
• Microsoft Office

Nice To Haves

• Two-year/four-year college degree in business administration preferred or equivalent work experience.

Responsibilities

• Lead warehouse operations, oversee inventory, team management, and customer service for commercial projects.
• Ensure timely, accurate order processing, shipping, and documentation while maintaining quality and safety standards.
• Manage a team assigned to warehouse projects.
• Oversee all warehousing processes, ensuring operations are completed on time and within budget while maintaining accurate electronic inventory using a Warehouse Management System (WMS).
• Manage daily workflows, delegate tasks, and monitor performance to meet service level agreements (SLAs), key performance indicators (KPIs), and customer expectations.
• Coordinate with operations teams and clients, both in person and through phone or email communication.
• Maintain detailed documentation, schedule inventory requests, and conduct regular cycle counts.
• Use handheld scanners and inventory software to process and ship orders.
• Ensure that all incoming and outgoing goods meet quality and packing standards.
• Verify shipments against pick tickets, invoices, and bills of lading/invoices.
• Oversee fleet, equipment, and tool management.
• Supervise warehouse organization and cleanliness.
• Operate lift trucks and pallet jacks, and load and unload inventory as needed.
• Focus on safety, fulfillment accuracy, and meeting production standards.
• Work independently, prioritize tasks, and make timely decisions.
• Perform additional duties as assigned depending on the warehouse, time of year, and team needs.
• Be flexible to work evenings and weekends.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree