Warehouse Supervisor - 1st Shift

Bertelsmann-Jobs • Shepherdsville, KY

10d • Onsite

About The Position

The Warehouse Supervisor is responsible for overseeing daily warehouse operations, ensuring efficient execution of Value-Added Services (VAS), managing Warehouse Associates, coordinating customer-specific requirements, and supervising Material Handling Equipment (MHE) drivers. This role ensures operational excellence, safety compliance, inventory accuracy, customer satisfaction, and productivity targets are consistently achieved.

Requirements

• High School Diploma or GED required.
• 3+ years of warehouse or distribution center experience.
• Experience managing VAS operations and customer-specific projects.
• Experience supervising MHE operators and warehouse personnel.
• Knowledge of warehouse management systems (WMS).
• Knowledge of inventory control and warehouse best practices.
• Proficiency in Microsoft Office applications.

Nice To Haves

• Associate's or Bachelor's degree in Supply Chain, Logistics, Business, or related field preferred.
• 1+ years of supervisory or team leadership experience preferred.

Responsibilities

• Supervise daily warehouse activities to ensure safe, efficient, and accurate operations.
• Monitor workflow and allocate labor resources to meet operational demands.
• Ensure adherence to company policies, procedures, and customer requirements.
• Maintain warehouse organization, cleanliness, and compliance with safety standards.
• Oversee all VAS activities including labeling, kitting, repacking, bundling, sorting, and special customer projects.
• Ensure VAS work is completed accurately and within customer timelines.
• Monitor productivity and quality metrics for VAS operations.
• Identify opportunities for process improvement and cost reduction.
• Directly supervise Warehouse Associates, URs (Utility Resources), and MHE drivers.
• Provide coaching, training, and performance feedback to team members.
• Conduct daily shift meetings and communicate operational priorities.
• Manage attendance, scheduling, and employee performance issues.
• Foster a positive work environment focused on teamwork, accountability, and continuous improvement.
• Serve as the primary operational contact for customer-specific tasks and requests.
• Ensure customer requirements, service level agreements (SLAs) with Customer inquires, and quality expectations are met.
• Proactively resolve service issues and communicate operational updates.
• Support customer audits and operational reviews.
• Supervise forklift, reach truck and other MHE operators.

Benefits

• Medical, Dental, Vision, Life Insurance, and Disability Pay.
• 401(k) with company matching up to 6%.
• Paid Time Off, including paid holidays.
• Flexible Spending Accounts.
• Voluntary benefits such as legal and financial assistance, pet insurance, and more.
• Employee Assistance Program.
• Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
• Commuter benefits.
• Employee engagement activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED