Warehouse Supervisor (2nd shift)

Upper Lakes Foods • Glenview, IL

8d • Onsite

About The Position

As the Second Shift Supervisor at Upper Lakes Foods, you play a key role in keeping our warehouse running safely, efficiently, and productively. You are the leader on the floor, responsible for guiding the second-shift team, coordinating daily workflow, and making sure orders are selected, loaded, and prepared accurately and on time. This is a hands-on leadership position. You will spend much of your shift working alongside your team, solving problems as they arise, keeping productivity on track, and making sure safety remains a priority. You will also work closely with management and other departments to identify opportunities to improve our processes and better serve our customers.

Requirements

• A High School Diploma or equivalent is required.
• At least one year of supervisory experience with the ability to lead teams, delegate responsibilities, coach employees, and address performance concerns is required.
• Comfortable working in a fast-paced environment.
• Communicating effectively in spoken and written English.
• Strong leadership, critical thinking, coordination, time management, and conflict-resolution skills.
• Must be able to obtain forklift certification.
• Must have, or be able to obtain, a valid driver's license.

Nice To Haves

• An Associate or Bachelor's degree in Business Administration, Transportation/Logistics, or a related field is preferred.
• Previous leadership or supervisory experience, preferably in a warehouse or distribution environment.
• Bilingual English/Spanish skills are preferred.
• Experience with warehouse management systems, data entry and reporting, order fulfillment, inventory accuracy, and Microsoft Office is also preferred.
• Experience with lean practices, Six Sigma, or continuous improvement methodologies is preferred.

Responsibilities

• Lead by example in creating a workplace where employees understand that safety is everyone's responsibility.
• Ensure employees follow company safety procedures and applicable OSHA and DOT requirements.
• Conduct safety meetings and audits, help investigate and report accidents, maintain appropriate records, and address potential hazards.
• Oversee the safe operation and maintenance of warehouse equipment, including forklifts, pallet jacks, scanners, and other tools.
• Lead and supervise second-shift employees and support oversight of first-shift employees when needed.
• Assist with hiring, onboarding, training, coaching, and performance management.
• Recognize strong performance, address concerns professionally, and help employees develop skills.
• Lead pre-shift meetings with clear agendas, communicating daily priorities, productivity expectations, safety updates, and other important information.
• Create a positive, respectful, and accountable work environment.
• Oversee order selection, scheduling, staffing, and workflow to meet daily productivity and operational goals.
• Monitor team progress, identify bottlenecks, adjust priorities, and delegate work.
• Assist with order selection and oversee forklift replenishment.
• Manage truck mapping through the Warehouse Management System (WMS) and coordinate truck/trailer placement at loading doors.
• Supervise physical truck loading, including the use of pallet jacks and manual stacking.
• Assist with receiving and unloading inbound shipments when necessary.
• Ensure equipment issues are properly reported and necessary repairs or maintenance are scheduled.
• Identify workflow, staffing, and operational challenges.
• Review existing practices, identify opportunities for improvement, and make recommendations to the General Manager.
• Help implement approved improvements and ensure changes are communicated clearly to the team.
• Work closely with employees, managers, HR, payroll, and other departments to resolve issues.
• Assist with forecasting labor needs, approve timecards, and communicate staffing or scheduling concerns.
• Build positive working relationships throughout the company and with external stakeholders.

Benefits

• We serve foodservice operators throughout the Upper Midwest, including independent restaurants, assisted living facilities, schools, and national and regional foodservice chains.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED