Warehouse Supervisor

Bingltd•High Point, NC

7d•$18 - $22

About The Position

The Warehouse Supervisor is responsible for overseeing daily warehouse operations across e-commerce and wholesale channels. This role ensures accurate order fulfillment, efficient inventory control, and smooth shipping coordination for products such as dining sets, table tops, butcher block countertops, kitchen island posts, corbels, and parts. You will lead the warehouse team to meet performance targets across platforms like Amazon, Wayfair, Walmart, Shopify, Etsy, and B2B orders while maintaining high standards in quality, safety, and productivity.

Requirements

3+ years warehouse experience (furniture, building materials, or e-commerce preferred)
1–2 years in a supervisory role
Familiarity with WMS, barcode scanners, and inventory systems
Knowledge of LTL/FTL freight and parcel shipping
Strong leadership and team management
Detail-oriented with focus on accuracy
Problem-solving in fast-paced environment
Ability to handle bulky/heavy products (countertops, wood components)
Good communication and coordination skills
Ability to lift 50–100 lbs (team lift for heavier items)
Standing, walking, and active warehouse work throughout shift

Nice To Haves

Experience with Amazon, Wayfair, Walmart fulfillment is a strong plus

Responsibilities

Order Fulfillment (E-commerce & Wholesale)
Supervise daily pick, pack, and ship operations for: Amazon, Walmart, Wayfair, Shopify, Etsy orders
Wholesale, walk-in, and call-in orders
Ensure 100% order accuracy and on-time shipment
Oversee proper packaging standards: Standard pallet packing (economy)
Enhanced protective packaging (for parcel shipments)
Coordinate urgent and priority orders
Inventory Control
Maintain high inventory accuracy (cycle counts & audits)
Supervise receiving, labeling, and bin location management
Track inventory for: Table tops (hevea, acacia)
Furniture components (legs, pedestals, corbels)
Hardware (drawer slides, etc.)
Investigate discrepancies and adjust inventory records
Shipping & Logistics Coordination
Coordinate with logistics team on: LTL and FTL shipments
Parcel carriers (UPS, FedEx, etc.)
(3PL and marketplace fulfillment requirements)
Optimize shipping methods to reduce cost and damage
Assist with freight scheduling and dock management
Returns & Quality Control
Oversee returns inspection and disposition (restock, repair damage, reject)
Ensure outgoing orders meet quality control standards
Monitor product damage trends and recommend packaging improvements
Team Leadership & Training
Supervise and schedule warehouse associates
Train team on: WMS/scanner usage
Packing standards
Safety procedures
Drive productivity and accountability across shifts
Warehouse Organization & Maintenance
Maintain a clean, organized, and safe warehouse
Optimize layout for fast-moving SKUs and bulky items (countertops, table tops)
Ensure compliance with safety standards and equipment usage
Systems & Reporting
Use WMS/ERP systems to manage: Orders
Inventory
Shipping updates
Track and report key metrics: Order accuracy
On-time shipping
Inventory variance
Returns and damages