Warehouse Supervisor

Quincaillerie Richelieu Ltee•Kitchener, ON

2d•Onsite

About The Position

Richelieu Hardware is seeking a Warehouse Supervisor for the Onward Hardware Kitchener Ontario location. This is an opportunity to join a leading company in specialty hardware in North America, publicly traded and with continuous growth for 50 years. Richelieu Hardware is a North American leader and a change agent in a creative and dynamic industry, importing, distributing, and manufacturing specialty hardware and complementary products. They serve over 120,000 customers across North America and employ 3,200 people, with a significant portion dedicated to sales and marketing and over 50% being shareholders.

Requirements

Education in Administration, Inventory Management, Logistics, or another operations-related discipline, or equivalent work experience.
3–5 years of experience in a similar role.
Strong analytical and problem-solving skills.
Excellent organizational skills with the ability to manage multiple priorities while maintaining a clean and efficient work environment.
Strong teamwork and communication skills.
English (spoken and written) required. French considered an asset.
Basic proficiency in Microsoft Word and Outlook and intermediate proficiency in Excel required.
Forklift operator certification (training will be provided if not already certified).
Strong leadership and communication abilities.
Comfortable standing for extended periods of time.

Nice To Haves

French considered an asset.

Responsibilities

Using available tools, allocate tasks and assign human and material resources to meet targets established by management.
Supervise employees’ work on the floor and monitor attendance and punctuality.
Conduct regular floor walks to ensure quality, productivity, compliance with procedures, cleanliness, and safety.
Ensure employees continuously maintain a clean and organized warehouse (locations, equipment, workstations, receiving/shipping areas, debris removal).
Monitor performance indicators and ensure employees meet targets established by management.
Ensure compliance with Health and Safety (H&S) requirements and manage documentation and investigations in the event of workplace incidents.
Anticipate operational needs in collaboration with the Workflow Coordinator.
Ensure smooth transitions for shift start/end times, breaks, and lunch periods to avoid productivity losses.
Support, motivate, and guide team members.
Act as a technical resource for the team (training will be provided on all roles).
Communicate objectives, priorities, and operational instructions clearly to employees.
Prepare daily activity and performance reports.
Lead weekly team meetings.
Verify availability of equipment and required materials.
Propose ideas for continuous improvement of operational processes.
Keep senior management informed of ongoing labor relations matters.
Review financial / targets results with the Director monthly review to identify opportunities.
Manage payroll for your team (subject to Director review).
Maintain and manage the inbox.
Conduct shift handover meetings with supervisors from the previous/next shift.