Warehouse Supervisor

Prollenium Medical Technologies Inc.•Richmond Hill, ON

23d•CA$60,000 - CA$70,000•Onsite

About The Position

Warehouse Supervisor will oversee daily warehouse operations across two locations (Richmond Hill and Aurora), ensuring efficient inventory management, accurate order fulfillment, and compliance with quality and safety standards. This role will lead a team, optimize workflows, and support the distribution of medical aesthetic products in a fast-paced, regulated environment, while also contributing to warehouse expansion and capacity planning initiatives.

Requirements

5+ years of warehouse or logistics experience
3+ years’ experience leading warehouse teams
Experience in regulated industries (medical devices, pharmaceuticals, or cosmetics) is an asset
Knowledge of lean practices is an asset
Strong knowledge of inventory control processes and warehouse best practices
Experience implementing change management and contingency planning initiatives would be an asset
Reach Truck Forklift experience preferred
Experience with ERP or Warehouse Management Systems (WMS)
Strong leadership and team management skills
Excellent organizational and problem-solving abilities
High attention to detail and accuracy
Ability to work in a fast-paced environment and manage multiple priorities
Strong communication skills (written and verbal)

Responsibilities

Supervise day-to-day warehouse activities including receiving, picking, packing, shipping, and returns
Ensure timely and accurate order fulfillment to meet customer and internal SLAs
Monitor workflow and allocate resources to meet operational demands
Create and maintain supplier KPIs (trucking companies / customs brokers)
Prepare daily, weekly, and monthly reporting as required
Maintain accurate inventory levels using ERP/WMS systems
Conduct regular cycle counts and reconcile discrepancies
Ensure proper storage, handling, and rotation of products (FIFO/FEFO where applicable)
Lead, coach, and develop warehouse staff to drive performance and engagement
Manage scheduling, attendance, and performance evaluations
Foster growth mindset culture focused on accountability and continuous improvement
Foster a culture of accountability, teamwork, and continuous improvement
Ensure compliance with company policies, health & safety standards, and regulatory requirements (e.g., GMP where applicable)
Maintain clean, organized, and audit-ready warehouse conditions
Support internal and external audits
Identify inefficiencies and implement process improvements to enhance productivity and accuracy
Collaborate with cross-functional teams (Supply Chain, QA, Customer Service) to resolve operational issues
Support the evaluation of new warehouse locations to meet business growth and distribution needs
Assess potential sites based on operational efficiency, capacity, layout, cost, and logistics accessibility
Partner with leadership on space planning, workflow design, and equipment requirements for new or expanded facilities
Assist in warehouse setup, transition planning, and operational readiness for new sites