Warehouse Supervisor, CVRM (Holly Springs)

Roche•South San Francisco, CA

1d•Onsite

About The Position

Pharma Technical Manufacturing (PTM) is responsible for managing all aspects of end-to-end drug substance and drug product manufacturing and supply. From the raw material to the final medicine, we contribute to deliver Roche’s ground-breaking therapies to more than 120 million patients around the world. We make our medicines at 9 sites around the world and coordinate all aspects of production of Roche medicines in all disease areas and dosage forms. To ensure readiness for a step-change in the standard of care that Roche delivers in the area of Cardiovascular, Renal and Metabolism (CVRM), PTM will construct a new manufacturing site in the U.S. in Holly Spring, North Carolina. The new site will focus on large volume low cost Drug Product manufacturing (Component Prep & Compounding, Liquid PFS Filling, Automated Inspection, Autoinjector Assembly, Packaging/Finished Products). The Opportunity Pre-Startup: As the Warehouse Supervisor, you are responsible for the comprehensive and timely ramp-up of all warehouse-related equipment, processes, and systems, ensuring full compliance with cGMP requirements throughout the design, qualification, and validation lifecycle. The warehouse will be highly automated and this role will act as the business process expert for SAP/eWM, the Automated Storage/Retrieval System (ASRS), and other IT systems for inventory management. This includes defining specifications and processes requirements, testing, local procedure authoring, and training the warehouse team. Collaborate with site functions (Quality, Manufacturing, Production Scheduling, Engineering and Maintenance) to ensure successful project completion and efficient operations in the warehouse. Provide user input for the build and test phases of eWM implementation and act as SAP/eWM superuser for the warehouse. Develop local warehouse procedures where needed and train warehouse personnel on business processes and system transactions. Partner with ASRS and Warehouse Control System (WCS) vendors during the commissioning phase to troubleshoot logic errors and optimize throughput bottlenecks before the site go-live. Recruit, interview, and onboard the foundation team of warehouse operators, establishing a culture of "Right First Time" compliance early in the project Post-Startup: Following the successful go-live and validation, you will transition into the Warehouse Supervisor role responsible for leading a team of warehouse operators running a high volume GMP warehouse. Direct daily warehouse activities, including receiving raw materials, staging for production, and shipping finished drug products for CVRM therapies. Maintain near-100% inventory accuracy through a rigorous cycle counting program and real-time transaction monitoring within SAP/eWM. Lead investigations into warehouse deviations and environmental excursions, serving as the Subject Matter Expert (SME) during internal and external regulatory audits (FDA/EMA). Track and report on key performance indicators (KPIs) such as "Dock-to-Stock" time, order fulfillment rates, and safety incident rates to drive continuous improvement. Coordinate with Engineering and Maintenance to ensure the ASRS and other automated systems undergo regular preventative maintenance without disrupting production schedules. Ensure all warehouse staff are trained on and adhere to OSHA standards and internal safety protocols, particularly regarding automated equipment and high-density storage. This role will be full time on site at the Holly Springs, NC facility and/or temporary project offices.

Requirements

Bachelor's degree in Supply Chain, Logistics, or Business Administration or an Associate's degree and 5+ years of relevant GMP warehouse experience.
Minimum of 2 years of direct supervisory experience or demonstrated lead experience in a high-volume setting.
Proficient with SAP/eWM or similar warehouse management software and business processes.
In-depth knowledge of pharmaceutical regulations, including FDA, EMA, and DEA requirements.
Excellent communication and interpersonal skills.
Demonstrated ability to manage complex projects.

Nice To Haves

APICS (CPIM) supply chain certification
Experience working with and managing automated warehouse systems.

Responsibilities

Comprehensive and timely ramp-up of all warehouse-related equipment, processes, and systems, ensuring full compliance with cGMP requirements.
Act as the business process expert for SAP/eWM, the Automated Storage/Retrieval System (ASRS), and other IT systems for inventory management.
Define specifications and processes requirements, testing, local procedure authoring, and training the warehouse team.
Collaborate with site functions (Quality, Manufacturing, Production Scheduling, Engineering and Maintenance) to ensure successful project completion and efficient operations.
Provide user input for the build and test phases of eWM implementation and act as SAP/eWM superuser for the warehouse.
Develop local warehouse procedures and train warehouse personnel on business processes and system transactions.
Partner with ASRS and Warehouse Control System (WCS) vendors during the commissioning phase to troubleshoot logic errors and optimize throughput bottlenecks.
Recruit, interview, and onboard the foundation team of warehouse operators, establishing a culture of "Right First Time" compliance.
Direct daily warehouse activities, including receiving raw materials, staging for production, and shipping finished drug products.
Maintain near-100% inventory accuracy through a rigorous cycle counting program and real-time transaction monitoring within SAP/eWM.
Lead investigations into warehouse deviations and environmental excursions, serving as the Subject Matter Expert (SME) during internal and external regulatory audits (FDA/EMA).
Track and report on key performance indicators (KPIs) such as "Dock-to-Stock" time, order fulfillment rates, and safety incident rates to drive continuous improvement.
Coordinate with Engineering and Maintenance to ensure the ASRS and other automated systems undergo regular preventative maintenance without disrupting production schedules.
Ensure all warehouse staff are trained on and adhere to OSHA standards and internal safety protocols, particularly regarding automated equipment and high-density storage.