Warehouse Supervisor - 2nd Shift

Sally Beauty Holdings•Jacksonville, FL
•Onsite

About The Position

This role is responsible for supporting the operational and financial performance of the Distribution Center’s Production Department. This includes budget management, workforce planning, order fulfillment, inventory control, and the movement of products and materials. The Warehouse Supervisor plans and coordinates the fulfillment and shipment of beauty products, supplies, transfers, and show orders, ensuring accuracy, timeliness, cost-effectiveness, and compliance with company policies and regulatory requirements (DOT/FAA, EPA, OSHA, etc.). The position also involves maintaining inventory accuracy and integrity, supporting employee relations and workforce management activities, and promoting a safe, healthy, and secure work environment.

Requirements

  • Leadership & Accountability: Demonstrates ownership of departmental responsibilities and supports employees in achieving operational and company objectives.
  • Safety & Compliance: Promotes a safety-first culture and consistently follows and reinforces applicable safety, security, and regulatory requirements.
  • Operational Excellence: Focuses on productivity, accuracy, efficiency, cost control, and continuous improvement.
  • Communication: Communicates clearly and professionally with employees, leadership, and cross-functional partners.
  • Teamwork & Collaboration: Builds effective working relationships across departments, shifts, and levels of the organization.
  • Problem Solving: Identifies operational challenges, evaluates available information, and recommends practical solutions.
  • Employee Relations: Maintains professionalism, confidentiality, consistency, and fairness when addressing employee and workplace concerns.
  • Customer Focus: Maintains a strong focus on accurate, timely, and efficient order fulfillment and internal/external customer needs.

Responsibilities

  • Support and enforce company safety, ergonomic, emergency egress, Hazard Communication/Right-to-Know, Soft Dangerous Goods, loss prevention, and other applicable safety and compliance programs.
  • Assist with the development and implementation of site-specific procedures and addendums, and monitor compliance through routine walkthroughs, inspections, and proactive reviews.
  • Identify safety, compliance, and operational concerns and communicate issues or violations to management, taking appropriate corrective action as directed.
  • Assist with maintaining effective cost control by managing labor, wage costs, supplies, maintenance, and other departmental expenses within the operational budget.
  • Identify opportunities to improve productivity, workflow, cost efficiency, and overall operational effectiveness, and make recommendations to management.
  • Assist with employee relations and workforce management activities, including scheduling, monitoring attendance, breaks, tardiness, and absences; reviewing and approving timekeeping records and absence reports; and supporting payroll-related processes.
  • Support employee performance management, including performance evaluations, corrective action, policy enforcement, and recommendations for disciplinary action.
  • Conduct and participate in regular department meetings and communications with other departments, shifts, and facility leadership.
  • Participate in start-up meetings, staff meetings, shift-change communications, and other operational meetings as required.
  • Perform other duties and responsibilities as assigned by management.
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