Warehouse Supervisor - Cold Room Warehouse - Day Shift

Shamrock Foods Company•Phoenix, AZ

23h•Onsite

About The Position

This position is responsible for planning, organizing, and directing warehouse personnel in all phases of the receiving and load out process. The role ensures that products received, stored, and shipped meet Shamrock-Defined product quality standards, as well as Federal, State, and Local standards for product identity, safety, and Good Manufacturing Practices (GMPs). The Warehouse Supervisor will coordinate all activities related to warehousing, support departmental budgets, guide pay and benefit plans for warehouse personnel, and assist with customer issue resolution. This role also involves leading teams, initiating UTR Initiatives, maintaining a master sanitation schedule, and ensuring compliance with all governmental regulations and customer inspections (FDA, OSHA, HASAP, AIS, Siliker, State, County, and Federal). Key performance indicators include cases per man hour picked, trucks per day, cut reports, relay reports, temporary usage, weekly order fill rates, and complaint reports. The supervisor is responsible for maintaining a training matrix and documentation for required annual trainings, supporting the inventory manager with cycle counts, and enforcing company policies, work rules, and standard operating procedures to maintain a safe environment.

Requirements

High School Diploma or GED is required
Must be able to demonstrate a solid understanding of the food service business and warehouse transaction processing
Good customer service/personal interaction skills
Technical skills
Reporting methods, tools
Word
Excel
Email
Business Intelligence (BI)
Must be flexible in work schedule, which includes overnights, weekends, and holidays

Nice To Haves

Bachelor’s Degree preferred
5+ years Inventory Control Supervisory or Management experience preferred
Familiarity with the Adage Business System (sales, purchasing, and accounting) and Warehouse Management Systems is strongly preferred

Responsibilities

Coordinates all activities related to warehousing and serves as a source of expertise, measured by expense to sales and total cost per case
Supports in departmental budgets, which includes staffing, labor, and material handling equipment needs as measured by meeting budget requirements.
Guides the pay and benefit plans for warehouse personnel
Assists with customer resolution of issues and complaints
Confers with department heads and other internal customers to coordinate warehouse activities
Supports, leads teams, and initiates UTR Initiatives as measured by total projects completed, project participation, and total dollars saved
Maintains a master sanitation schedule for the warehouse
Ensures compliance for all governmental regulations as well as customer related inspections, to include FDA, OSHA, HASAP, AIS, Siliker, State, County and Federal inspections, measured by actual and mock audit results
Responsible for Key measures and indicators, such as but not limited to: Cases per man hour picked, trucks per day, cut reports, relay reports, temporary usage, weekly order fill rates, complaint reports
Keeps a training matrix and documentation for the required annual trainings
Supports the inventory manager as it relates to cycle counts and other related issues.
Enforces company policies, work rules, as well as standard operating procedures
Must maintain a safe environment for all department functions
Other duties as assigned.