Bilingual Warehouse Supervisor – 1st Shift

CERTCO INC•Madison, WI

11d•Onsite

About The Position

Certco is seeking an experienced Bilingual Warehouse Supervisor, fluent in both English and Spanish, to lead a team at our Daniels Street location in Madison, WI. This role is ideal for a motivated individual who enjoys working with people, developing employees, solving problems, and contributing to a fast-paced distribution environment. The supervisor will be responsible for leading employees, coordinating daily warehouse activities, maintaining safety and productivity standards, and ensuring work is completed accurately and efficiently. This position offers an opportunity to make a direct impact on warehouse operations, improve processes, and foster a strong team culture, especially with the ongoing implementation of a new Warehouse Management System (WMS).

Requirements

Previous warehouse leadership or supervisory experience
Experience working in a fast-paced warehouse or distribution environment
Fluent in both English and Spanish
Strong leadership and communication skills
Ability to coach, motivate, and develop employees
Strong organizational and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
Strong attention to detail and commitment to accuracy
Comfortable using computers and learning new technology
Strong commitment to safety and teamwork
Ability to lead by example and hold employees accountable
Knowledge of warehouse shipping and receiving functions
Knowledge of and skill in using computer software, including Microsoft Office suite
Skill in operating various office equipment, such as personal computer, calculator, fax and copy machine
Ability to pay close attention to detail and coordinate various activities simultaneously
Ability to communicate with customers, co-workers, and business contacts in a courteous and professional manner
Ability to work with minimal supervision
Ability to maintain confidentiality
High school graduate or equivalent and excellent math skills
3 Years of related experience
Experience working with powered industrial equipment
Experience in identifying operational issues, recommending and implementing strategies to resolve problems
Experience building and maintaining relationships within a team

Nice To Haves

Warehouse Management System (WMS) experience preferred
D.O.T. and Logistics experience preferred

Responsibilities

Supervise, lead, coach, and develop warehouse employees
Communicate daily expectations and operational priorities to the team
Provide direction and support to employees in both English and Spanish
Monitor productivity, quality, attendance, and overall performance
Hold employees accountable to established expectations and company policies
Assist with training and onboarding new employees
Promote a safe, clean, and productive work environment
Coordinate daily warehouse activities and adjust priorities as business needs change
Identify and help resolve operational issues and workflow challenges
Work closely with other supervisors, managers, and departments to keep operations running smoothly
Communicate important information between employees, shifts, and management
Help maintain inventory accuracy and proper product handling
Support the implementation and continued use of our Warehouse Management System (WMS)
Oversee and regulate all warehouse functions, fostering a highly productive environment
Mentor and develop team members through hands-on training and coaching
Provide instruction and evaluations for equipment operators
Uphold safety standards and ensure a secure working environment for all employees
Navigate employee relations, including initiating appropriate disciplinary actions when necessary
Respond promptly and professionally to customer inquiries, striving for 100% customer satisfaction
Maintain a clean, organized, and efficient warehouse environment
Communicate critical production details to the Director of Warehousing and fellow shift leaders to ensure seamless operations
Execute additional tasks and duties as assigned by the Director of Warehousing
Is regular in attendance and complies with the Company Attendance Policy