Warehouse Supervisor/Specialist - SFO

SwiftX • Hayward, CA

37d • Onsite

About The Position

We are seeking a dynamic Warehouse Supervisor/Specialist to oversee operations, ensure compliance with company standards, and drive continuous improvement. This role involves managing third-party warehouse activities, coordinating cross-border logistics, and leading budget management and team KPIs. The ideal candidate will have strong leadership skills and experience in last-mile or 3PL warehousing and logistics. We are an equal opportunity employer committed to diversity and inclusion.

Requirements

• Bachelor’s degree or equivalent
• Bilingual Mandarin required
• Minimum 1 year in last-mile or 3PL warehousing and logistics related experiences
• Strong leadership, analytical, and decision-making skills
• Able to perform under pressure in fast-paced environments

Nice To Haves

• On-the-job training provided through a rotational approach

Responsibilities

• Supervise operations of DSPs, ensuring compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee third-party warehouse activities for consistency and reliability.
• Coordinate cross-border logistics from China to global markets.
• Lead budget management and team KPIs.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Oversee regional fleet operations, task distribution, and cost control.
• Manage in-house and outsourced vehicle resources.
• Continuously optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.

Benefits

• 7 PTO days
• 5 Paid Sick Leave Days
• 6 Paid Holidays
• 401K 100% Matching up to 2%
• 50% Medical insurance
• 100% Dental and Vision Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level