Warehouse Specialist/Supervisor - MSP

SwiftX Inc.•Minneapolis, MN

1d•$55,000 - $70,000•Onsite

About The Position

We are seeking a motivated Warehouse Supervisor/Specialist to join our growing, innovative team. This role involves supervising Delivery Service Provider (DSP) operations, developing quality assurance protocols, and overseeing third-party warehouse activities. The ideal candidate will have a Bachelor's degree or equivalent, be bilingual in Mandarin, and possess at least one year of experience in last-mile or 3PL warehousing and logistics. You will be responsible for coordinating deliveries, conducting performance reviews, recruiting and onboarding DSPs, and optimizing collection models. This is an equal opportunity employer.

Requirements

Bachelor’s degree or equivalent, bilingual Mandarin required.
Minimum 1 year in last-mile or 3PL warehousing and logistics related experiences.
Strong leadership, analytical, and decision-making skills.
Able to perform under pressure in fast-paced environments.

Nice To Haves

On-the-job training provided through a rotational approach.

Responsibilities

Supervise operations of DSPs(Delivery Service Provider), ensuring compliance with company standards.
Develop and enforce quality assurance protocols.
Monitor performance and drive continuous improvement.
Oversee third-party warehouse activities for consistency and reliability.
Coordinate local warehouse deliveries and pick up
Conduct daily control meetings and performance reviews.
Recruit qualified DSPs and provide onboarding.
Design training to improve service quality.
Continuously optimize collection models and processes.
Coordinate with internal teams and external partners.
Handle daily operations and emergency responses.