Warehouse Supervisor/Specialist - SFO

SwiftX Inc. • Hayward, CA

37d • Onsite

About The Position

We are seeking a Warehouse Supervisor/Specialist to oversee operations, ensure compliance with company standards, and drive continuous improvement. This role involves managing DSPs, third-party warehouses, and cross-border logistics. You will lead budget management, team KPIs, and daily control meetings. The position also includes recruiting and training DSPs, overseeing regional fleet operations, and optimizing collection models. Collaboration with internal teams and external partners, along with daily operations and emergency response, are key aspects of this role. We are an equal opportunity employer committed to a diverse and inclusive workplace.

Requirements

• Bachelor’s degree or equivalent
• Bilingual Mandarin required
• Minimum 1 year in last-mile or 3PL warehousing and logistics related experiences.
• Strong leadership, analytical, and decision-making skills.
• Able to perform under pressure in fast-paced environments.

Nice To Haves

• On-the-job training provided through a rotational approach

Responsibilities

• Supervise operations of DSPs, ensuring compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee third-party warehouse activities for consistency and reliability.
• Coordinate cross-border logistics from China to global markets.
• Lead budget management and team KPIs.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Oversee regional fleet operations, task distribution, and cost control.
• Manage in-house and outsourced vehicle resources.
• Continuously optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.

Benefits

• 7 PTO days
• 5 Paid Sick Leave Days
• 6 Paid Holidays
• 401K 100% Matching up to 2%
• 50% Medical insurance
• 100% Dental and Vision Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level