About The Position

The Warehouse Supervisor II supervises the timely receipt, stocking, order filling, and/or shipment of merchandise in a distribution center. The role may supervise employees operating rolling stock or automated equipment. It oversees daily staffing and production planning, monitors warehouse systems and quality, supports employee development and safety, and handles employee records and performance matters.

Requirements

  • Two or more years of supervisory experience.
  • Understanding of inventory accounting.
  • Knowledge of specific inbound or outbound functions within a distribution center.
  • Strong attention to detail.
  • Skills to assist employees with conflict resolution and one-to-one communication.
  • Good oral and written communication skills, including interviewing skills.
  • Computer skills, including warehouse management systems, Word, Excel, and payroll/personnel systems such as KRONOS.
  • Ability to move physically throughout the distribution center to monitor merchandise flow.
  • Some heavy lifting, bending, stooping, squatting, and kneeling may be required to assist employees.

Nice To Haves

  • Automated distribution center experience preferred.
  • Warehouse Management System (WMS) experience preferred.

Responsibilities

  • Review WMS reports and notify WMS personnel of shutdowns or other system failures.
  • Use Standard Operating Procedures to resolve and correct problems, and communicate issues to the Inbound/Outbound Manager.
  • Review reports to determine daily department staffing levels and review staffing plans with the Inbound/Outbound Manager.
  • Develop continuity in the use of the Labor Transfer pay program.
  • Conduct weekly and monthly staffing reviews with the Inbound/Outbound Manager.
  • Partner with the Training Department to monitor new employee development tracking.
  • Plan daily production goals.
  • Use the Productivity Improvement Plan process to identify areas for improvement.
  • Review quality measurements and report status to the Inbound/Outbound Manager.
  • Maintain employee records daily.
  • Support safety programs to reduce or eliminate employee injuries.
  • Conduct annual employee reviews and merit increase evaluations.
  • Interview and select employment candidates in partnership with Human Resources.
  • Conduct counseling sessions and dismiss employees in applicable situations.
  • Supervise the timely receipt, stocking, order filling, and/or shipment of merchandise.
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