Warehouse Supervisor II

Dollar General•South Boston, VA

About The Position

The Warehouse Supervisor II oversees daily distribution center operations, including staffing, production goals, employee development, quality, and safety. The role reviews warehouse management system (WMS) reports and coordinates with WMS personnel and the Inbound/Outbound Manager to address failures and operational issues. It also maintains employee records, conducts performance reviews, participates in hiring, and handles employee counseling and disciplinary decisions.

Requirements

Understanding of inventory accounting.
Knowledge of specific inbound or outbound functions within a distribution center.
Strong attention to detail.
Demonstrated ability to assist employees with conflict resolution and one-to-one communication.
Good oral and written communication skills, including interviewing skills.
Computer skills, including warehouse management systems, Word, Excel, and payroll/personnel systems such as KRONOS.
Two or more years of supervisory experience.

Nice To Haves

Automated distribution center experience.
Warehouse Management System (WMS) experience.

Responsibilities

Review WMS reports and notify WMS personnel about shutdowns or other WMS failures.
Use Standard Operating Procedures to resolve and correct problems, and communicate issues to the Inbound/Outbound Manager.
Review reports to determine daily department staffing levels and review staffing plans with the Inbound/Outbound Manager.
Develop continuity in the utilization of the Labor Transfer pay program.
Conduct weekly and monthly staffing reviews with the Inbound/Outbound Manager.
Partner with the Training Department to monitor new employee development tracking.
Plan daily production goals.
Use the Productivity Improvement Plan process to identify improvement areas.
Review quality measurements and report status to the Inbound/Outbound Manager.
Maintain employee records daily.
Support safety programs to reduce or eliminate employee injuries.
Conduct annual employee reviews and merit increase evaluations.
Interview and select employment candidates in partnership with Human Resources.
Conduct counseling sessions and dismiss employees in applicable situations.