Warehouse Supervisor II

IFF • Memphis, TN

19h • Onsite

About The Position

Supervise operations within a warehouse to effectively manage receipt, storage, selection, inventory, loading, and shipping of products to customers. Role model, establish expectations and drive accountability in Safety/Food Safety, Ethical Behavior, Respect for People, and Environmental Stewardship. Ensure daily safety by executing site safety policies, including proper permitting, safety audits, 5S, housekeeping, and incident investigation/recommendation implementation. Guide and direct warehouse operators to manage day to day activities for inbound/outbound shipments Organize specific transport (products return, rework, semi-finish products or raw materials) Manage any customer logistics requirements (via Customer Service, other internal departments) and follow up with required action for response to resolve issues providing excellent service level to customers (internal and external). Facilitate rush orders preparation outside standard pick/pack time with different departments Investigate root cause and provide correctives actions on logistics complaints as per service level agreement and closely liaise with the customer service team who will engage directly with the customer Make suggestion on possible opportunities for logistics improvement (both service and costs) Perform weekly/monthly checks on several open items like orders, shipment cost, goods issue, billing of intercompany shipments; making sure all transactions are timely done. Create purchase requisitions for documentation and transportation costs Participate in calls/meetings with internal-external stakeholders Responsible for implementing new logistics processes. Maintains continuous interface with warehouse(s) to ensure efficient operations and resolution of problems. We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more

Requirements

• Safety/Food Safety
• Ethical Behavior
• Respect for People
• Environmental Stewardship
• Site safety policies
• Proper permitting
• Safety audits
• 5S
• Housekeeping
• Incident investigation/recommendation implementation
• Inbound/outbound shipments management
• Transport organization (products return, rework, semi-finish products or raw materials)
• Customer logistics requirements management
• Customer service
• Rush orders preparation
• Root cause investigation and corrective actions on logistics complaints
• Service level agreement adherence
• Logistics improvement suggestions
• Weekly/monthly checks on open items (orders, shipment cost, goods issue, billing of intercompany shipments)
• Purchase requisition creation
• Participation in calls/meetings with internal-external stakeholders
• Implementation of new logistics processes
• Continuous interface with warehouse(s) for efficient operations and problem resolution

Responsibilities

• Supervise operations within a warehouse to effectively manage receipt, storage, selection, inventory, loading, and shipping of products to customers.
• Role model, establish expectations and drive accountability in Safety/Food Safety, Ethical Behavior, Respect for People, and Environmental Stewardship.
• Ensure daily safety by executing site safety policies, including proper permitting, safety audits, 5S, housekeeping, and incident investigation/recommendation implementation.
• Guide and direct warehouse operators to manage day to day activities for inbound/outbound shipments.
• Organize specific transport (products return, rework, semi-finish products or raw materials).
• Manage any customer logistics requirements (via Customer Service, other internal departments) and follow up with required action for response to resolve issues providing excellent service level to customers (internal and external).
• Facilitate rush orders preparation outside standard pick/pack time with different departments.
• Investigate root cause and provide correctives actions on logistics complaints as per service level agreement and closely liaise with the customer service team who will engage directly with the customer.
• Make suggestion on possible opportunities for logistics improvement (both service and costs).
• Perform weekly/monthly checks on several open items like orders, shipment cost, goods issue, billing of intercompany shipments; making sure all transactions are timely done.
• Create purchase requisitions for documentation and transportation costs.
• Participate in calls/meetings with internal-external stakeholders.
• Responsible for implementing new logistics processes.
• Maintains continuous interface with warehouse(s) to ensure efficient operations and resolution of problems.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed