Warehouse Supervisor II

IFF•Memphis, TN

21h•Onsite

About The Position

This position involves supervising operations within a warehouse to effectively manage the receipt, storage, selection, inventory, loading, and shipping of products to customers. The role emphasizes being a role model, establishing expectations, and driving accountability in Safety/Food Safety, Ethical Behavior, Respect for People, and Environmental Stewardship. Key responsibilities include ensuring daily safety by executing site safety policies, conducting audits, implementing 5S, maintaining housekeeping, and investigating incidents. The supervisor will guide warehouse operators in managing daily inbound/outbound shipments, organizing specific transport for various products, and handling customer logistics requirements to resolve issues and provide excellent service. The role also involves facilitating rush orders, investigating logistics complaints, suggesting improvements for service and costs, performing weekly/monthly checks on open items, creating purchase requisitions, participating in stakeholder meetings, implementing new logistics processes, and maintaining continuous interface with warehouses for efficient operations. IFF is described as a global leader in taste, scent, and nutrition, committed to offering natural solutions and accelerating growth. The company values diversity, inclusion, and strives for an inclusive workplace where colleagues can bring their authentic selves to work, regardless of religion, gender identity & expression, sexual orientation, or disability. IFF aims to make joy through science, creativity, and heart, delivering groundbreaking, sustainable innovations that elevate everyday products and enhance the human experience.

Responsibilities

Supervise operations within a warehouse to effectively manage receipt, storage, selection, inventory, loading, and shipping of products to customers.
Role model, establish expectations and drive accountability in Safety/Food Safety, Ethical Behavior, Respect for People, and Environmental Stewardship.
Ensure daily safety by executing site safety policies, including proper permitting, safety audits, 5S, housekeeping, and incident investigation/recommendation implementation.
Guide and direct warehouse operators to manage day to day activities for inbound/outbound shipments.
Organize specific transport (products return, rework, semi-finish products or raw materials).
Manage any customer logistics requirements (via Customer Service, other internal departments) and follow up with required action for response to resolve issues providing excellent service level to customers (internal and external).
Facilitate rush orders preparation outside standard pick/pack time with different departments.
Investigate root cause and provide correctives actions on logistics complaints as per service level agreement and closely liaise with the customer service team who will engage directly with the customer.
Make suggestion on possible opportunities for logistics improvement (both service and costs).
Perform weekly/monthly checks on several open items like orders, shipment cost, goods issue, billing of intercompany shipments; making sure all transactions are timely done.
Create purchase requisitions for documentation and transportation costs.
Participate in calls/meetings with internal-external stakeholders.
Responsible for implementing new logistics processes.
Maintains continuous interface with warehouse(s) to ensure efficient operations and resolution of problems.